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1-47章
共47章
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版权信息
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序言
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Preface
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前言
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Editor 日常事务
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Telephone 电话业务
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Fax 传真接发
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Business Letter 商业信函
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Business Trade 商务贸易
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Building Business Relations 建立商贸关系/
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Inquiry 询盘
Offer and Counteroffer 报盘与还盘
Package 包装问题
Price 价格
Terms of Payment 支付账款
Signing an Order 签订订单
Uploading and Shipment 装运交货
Business Communication 商务交流
Introduction and Greeting 见面介绍
Small Talk in the Office 闲暇聊天
Farewell 告别
Business Meeting 商务会议
Preparation for the Meeting 会前准备
At the Meeting 会议过程
Introducing the Product 介绍产品
Discussion 业务讨论
Business Trip 商务旅行
Preparation 出行准备
Taking a Plane 乘坐飞机
In a Hotel 住在酒店
At the Customs 出入海关
Business Negotiation 商务谈判
Appointment 约会安排
Negotiating over the Contract 合约洽谈
Discount and Commission 回扣与佣金
Business Representation 代理权协商
Tendering and Bidding 招标投标
Business Reception 客户接待
Business Meal 宴请客户
Visiting the Factory 参观工厂
Etiquette 接待礼仪
Legal Issues 法律话题
Insurance 商业保险
Lodging a Complaint or a Claim 投诉与索赔
Business Sales 销售话题
Sales Strategy 销售策略
Sales Promotion and Services 促销与服务
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