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I'm just calling to inquire when I would be able to get my money back.
参考译文 我打电话只是想问问我什么时候能拿回我的钱。
难点突破 I'm (just) calling to...是口语中经常用到的句型，意为“我打电话来（只）是要……”，用于表示询问某事，如提出投诉、询问航班信息、询问面试结果等，后面接动词原形。
inquire意为“询问，打听”，如：I called the station to inquire about train times. 我打电话到车站询问列车时间。
get sth. back意为“寻回某物，拿回某物”，而get back意为“回去；回家”，如：What time did you get back last night? 你昨晚什么时候回家的？
考点归纳 在有关客户投诉的对话中，可能听到的句子还有：
描述问题
1) I recently bought an office chair from your company. But I returned it about a week ago. 我最近从贵公司买了一把办公椅。但我大约一周前退了货。
2) It says on your website that your company will pay back the money within three working days of your receiving the returned item, but it's been five working days and I haven't received anything. 你们网站上说，贵公司将在收到退货后的三个工作日内退款，但已经五个工作日了，我还没有收到任何退款。
解决问题
1) What's your customer reference number please? 请问您的客户查询编号是多少？
2) Well, you'll need to update your card details directly on our website. 嗯，您需要直接在我们的网站上更新您卡的详细信息。
3) I'll make a note here on the system for you, so that the payment will be made tomorrow morning. 我会在系统上为您做一下记录，以便明天早上付款。
核心词汇
inquire v. 询问，打听
get sth. back 寻回某物，拿回某物