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Dialogues

Receptions

Dialogue I

—Good evening, ladies and gentlemen. Have you got a reservation?

—Yes, of course.

—Can I have the name, please?

—Yes, Mr. Lee.

—Mr. Lee. The Rose Room on the second floor.

—How can we get there?

—Take the lift on the right, please.

—Thank you.

Task III Fill in the blanks with correct words

—Good evening, sir. Have you got _______?

—Yes, _______.

—Can I _______ the name, please?

—Yes, _______.

—Mr. Lee. The Rose Room _______ the first floor.

—How can we _______ there?

—_______ the lift on the left, please.

—Thank you.

Dialogue II

—Good evening, madam. Can I help you?

—Yes, I’d like to have a table for four.

—Have you got a reservation?

—No, we’ve just come here.

—Sorry, our room is full now. Could you please wait for a moment?

—OK.

—Please take this seat.

—Thank you.

—It’s my pleasure.

Task IV Finish the dialogue with correct sentences

—Good evening, sir. _______________________________

—Yes, I’d like to have a table for two.

—_______________________________

—No, we’ve just come here.

—_______________________________

—Could you please wait for a moment?

—OK.

—_______________________________

—Thank you.

—It’s my pleasure.

Task V Role-play

A guest comes to your restaurant. But he has not reserved a table yet. You manage a table for him. iXJ6oNgdHZbVf/BbcWBzlkH7YJRAHw5tBE0n5lAHdCNJtWp+US2qrSQwC4iQ1pFL

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