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In this unit, you will learn
1.Phone expressions
2.Taking and leaving telephone messages
3.Making telephone calls properly in English
4.Basic telephoning etiquette
☆ How often do you communicate through telephone or cell phone every day?
☆ Do you think you are good at communicating on the phone?
☆ Have you ever communicated with foreigners through the phone? Did it go smoothly?
☆ Are you fluent in English on the phone?
☆ What are the basic manners you should know about telephone communication?
