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第五节 Task 6

一、题型介绍

新三级写作多为应用文写作,内容以商务英语日常应用为主,涵盖祝福信、感谢信、祝贺信、求职信、招聘广告、咨询信、咨询信的回复、介绍信、邀请信、假条、投诉信、公司便笺等诸多方面,字数限制在 40 ~ 50 字。作文应短小精悍,表达通顺,在保证表意清晰的情况下可以使用一些简单句式,不必像大作文使用复杂多样的句式。

应用文写作中需要熟练运用“三段式”的一些固定写法,首先,首段第一步是问候收信人,可参考固定的格式要求,如“Dear Sir/ Madam,To whom it may concern,”;其次是解释写信的原因,用一句话简单概括即可。在第二段的写作中,审题很重要。要把题干中的英文要求全面覆盖,按照出题者的指示去做,不要漏掉内容要点或画蛇添足。第三段是结尾段,用三句话就可以概括,即再一次表达自己的立场,提出解决方案,最后期望回信。

格式是应用文写作的另一个要点。新三级应用文写作有两大类:书信类和告示类。在格式上,首先要注意文章的称呼。如果是写给不认识的人,一般用敬词+尊称,如Dear Sir or Madam;如果是写给关系正式的某团体或个人,称呼为“敬词+尊称+名”,如Dear Mrs. × × ;如果关系很亲密的话,就可以直呼其名,如Dear ×× 。需特别注意,称呼要顶格写,且每个英文单词的首字母都要大写,称呼之后要用逗号。

应用文的正文可以用两种方式呈现,齐头式( Block Style)和折中式( Semi-Block Style)。齐头式常在一些正式的信件中使用,以显示信件内容的严肃性、真实性、可靠性。在齐头式书信中,日期和信尾问候语都从左侧顶格开始,段落开头不空格,各段之间空一行。而折中式则显得比较随意,主要用于家人、朋友、私人之间来往的信件。用折中式书写信件,每个段落缩进 2 或 4 个英文字母,各段之间不空行。结尾敬辞、信末签名、写信人姓名和职衔从中间起行。至于书信的结尾,应占用两行写“此致”,正式的英文表达是“ Sincerely yours”,若是与收信人关系亲密也可以用“With Love”或“Best Regards”等。

最后,结尾处要加上逗号和署名。正式的应用文应该是全名(即姓加名)下面再加上职务,非正式的可以只署名,不加姓与职务。注意看文章要求,署题中给出的名字。

另外,应用文写作用语一要准确,根据不同的场合,选择恰到好处的语言。二要严谨,根据文章想要达成的意图,弄明白自己想表达什么,文章条理要清晰。三要简洁,语言要凝练,但不能因为文章短小而忽略作文的构思,不注意文章逻辑。

本章针对广大考生的写作特点,针对应用文总结出了“两步作文法”:“经典例句”和“语言突破范文”,第一步通过背诵例句,帮助考生积累素材,避免写作过程中遇到“巧妇难为无米之炊”的困境。第二步帮助考生吃透范文,为写出通顺流畅、格式正确的文章打好基础。

二、应用文写作要求

1.语气自然、真诚

思考体谅对方的态度(You-Attitude)和以自我为中心的态度( I-Attitude)的区别。尽量在正式文体中使用You-Attitude,较亲密关系中可使用I-Attitude。

I have pleasure in informing you.

I am pleased to tell you / to say.

2.避免行文冗长

Please see that an enquiry is conducted to determine the reason.

Please find out the reason.

3.避免陈词滥调

(1)开头部分(OPENINGS),请比较下面四组例句:

(2)结尾部分(ENDINGS),请比较下面两组例句:

4.措词精确有力

在应用文中多使用简单的词汇而不是词组。请比较下面两组例子:

Continued

5.重视开头和结尾段落

开头部分:

(1)开头部分的称呼要恰到好处。

(2)不要使用否定性的或不礼貌的词语。

(3)从对方的角度出发体谅对方(You-Viewpoint),不能以自我为中心(I-Viewpoint)。

(4)起始句一定要切合正题,不要跑题或重复对方明知的信息,可简单提及早前的联系,以承上启下。

(5)起首段落不宜太长。

(6)起首段落应前呼后应,保证内容连贯性。

结尾段落:

(1)明确提出希望对方采取的行动。

(2)如果对方不是行动的执行者,一定要指明动作的执行者是谁。

(3)说明该行动的具体实施细则。

(4)说明最后的期限。

(5)赞赏对方,但除非对方曾为你做过什么,否则不要随便道谢。

(6)避免使用消极性词汇。

(7)表明愿意提供帮助的态度。

(8)结尾段落不宜过长。

6.检查

在交卷之前,若有时间,请参考下述问题,检查所写应用文是否准确、恰当。

(1)行文布局是否合理?

(2)单词拼写是否正确?标点符号用得是否恰当?

(3)是否包含了所有要点?所传递的信息是否准确?

(4)措辞是否简明、准确、礼貌?

(5)语言是否自然、真诚?

(6)是否做到从对方角度出发,体谅对方?

三、各类语境下应用文常用语

1.询问

We are writing to enquire about...

We are writing in connection with...

We are interested in... and we would like to know...

Thank you for your letter of (date), enquiring about... / concerning...

We have received your letter of (date), enclosing...

We would like to know about/ if...

Please could you give us further detail about...

We would be grateful if you could let us know about/ if...

We would appreciate it if you could inform us about/ if...

2.提及

With reference to...;With regard to...;Regarding...

Further to...

I am writing in connection with...

A point in your letter gives us great concern that...

3.告知

I am pleased to tell you that...

I am delighted to inform you...

I am happy to advise you...

We are pleased to inform you that...

We have pleasure in informing you that...

We have the pleasure to apprise you of...

We have the honour to inform you that (of)...

I regret to tell you that...

I am sorry to inform you...

I am sorry to advise you that...

We regret that...

4.说明

We are able / unable to...

We are to...

We have been forced to...

5.原因

This was owing to...

Due to...

As a result of...

Because of...

6.请求

Please could you... as soon as possible

We would be grateful if you could... without delay

We would appreciate it if you could... at your earliest convenience...

7.道歉

We must apologize for...

We apologize for...

We are extremely sorry for...

8.抱怨

Unfortunately, we have not yet received your payment, and we would be grateful if you could make the payment soon.

9.提起注意

I would like to draw your attention to (the fact that)...

I would like to point out that...

I would like to remind you that...

I hope that it is not necessary to remind you that...

10.警告

Unless..., we have no choice but to...

If... (not)..., we will be forced to...

11.结尾

I look forward to receiving your reply / order/ products/ etc.

Looking forward to hearing from you.

I hope that this information will help you.

Please contact me if you need any further information.

Please do not hesitate to contact me if you need any further information.

Please feel free to contact me if you have any further questions.

Please let me know if you need any further information.

Please accept our apologies once again.

We hope that this has not caused you any inconvenience.

四、具体应用文写作范例

(一)祝福类写作(Greeting Cards)

节日来临之际,可写一张祝福卡对亲友表示问候。祝福卡通常用于祝贺节日,篇幅简短,措词自然,语气诚恳。祝福卡的开头应表达祝福的目的,主要部分应特别指出自己由于对方的照顾而得到的益处。结尾部分可再次表达祝福之情,也可表达保持联络的愿望或有机会报答对方的承诺等。

常见的祝福用语:

Best wishes for a wonderful new year. 献上最诚挚的祝福,祝您新年愉快。

May the joy of Christmas be with you throughout the year.

愿圣诞佳节的喜悦,伴随您度过新的一年。

May joy and health be with you always. 祝您永远健康快乐。

May happiness follow you wherever you go! 愿您幸福快乐,直到永远。

Wishing you and yours a happy new year. 万事如意,合家欢乐。

A Christmas greeting to cheer you, my good friend.

希望圣诞祝福给你带来欢乐,我的好朋友。

Best of luck in the year to come. 愿你在未来的一年里,吉星高照。

Wish many good wishes for the holidays and the coming year.

新的一年,向你献上最诚挚的祝福。

To wish you special joy at the holidays and all year.

祝你在节日和新的一年中享有无限的快乐。

The kindest friend there could ever be is the kind of friend you are to me. Happy Birthday!

世上如有诤友,那就是像你这种对我关怀备至的朋友。祝你生日快乐!

范文

New Year’s Day is approaching. Write a greeting card to your teacher to express your gratitude to him / her.

Dear Professor ×××,

New Year is the time to say things left unsaid and to express gratitude to the ones who encourage and support us, such as how much your loving and gentle ways mean to me and how often you have been my strength and my guide. So, I have wrapped this New Year gift with all my love and thanks and wish you best of luck in the year to come.

Yours:
×××

(二)感谢便条(Thank-you Note)

写感谢便条亦是常用的一种答谢形式。受到他人的邀请、接待、馈赠或援助之后,可以写一张便条表示感谢。感谢便条通常应一事一谢,篇幅简短,措词自然,语气诚恳。

便条的开头应简述写作目的,主要部分应特别指出自己由于对方的帮助而得到的益处,结尾部分可再次表达感谢之意,也可表达希望继续合作、保持联络的愿望或有机会报答对方的承诺等。

范文

Dear ×××,

I really enjoyed the dinner at your place last Saturday night. You have lots of interesting friends! I had a lot of fun talking to them and singing those old songs together with them. Thanks so much for everything. I would like to invite you to my place to repay your hospitality (款待) once the decoration of my house is done.

With best regards,
First name
(密友之间)

Dear Mr. ×××,

I am writing to thank you for your generosity(大方)during my recent trip to Germany.

It’s always very useful to meet one’s business partners face to face and I think we not only had some interesting discussions but also laid solid foundation for future progress.

I look forward to seeing you when you visit Chengdu next month.

Sincerely yours,
Full Name
(普通朋友)

(三)祝贺信(Notes of Congratulation)

祝贺信是社交中的一种礼仪性信函。祝贺信可以写给个人,也可以写给公司;可对私事祝贺,也可对公务祝贺。公务祝贺包括祝贺对方退休或晋升,祝贺对方获得最高销售额等。私事祝贺包括祝贺订婚、结婚、入学、生日等。此外,一些公司在扩建、乔迁、新产品推广或周年纪念之际也会收到祝贺信。

祝贺信通常包括以下几个方面的内容:说明祝贺事由,表达热烈、诚挚的祝贺;围绕祝贺事件表述贺喜内容;表达美好祝福。语气应亲切、诚恳、直率。

常用祝贺信用语如下:

Congratulations on your new job.恭喜你找到了新工作!

We all offer our congratulations and best wishes for a happy marriage.

我们为你们幸福美满的婚姻送上祝福和最好的祝愿。

Warm congratulations on your success in doing...热烈祝贺你……

Please accept our sincere wishes for your...请接受我们对您……的衷心祝愿。

I extend my best wishes for your success.衷心祝愿你成功。

范文

Dear Mr. Anderson:

I would like to extend my warmest congratulations on your promotion to Chief Executive Officer.

It was indeed an honor to have been in business with you over the years. Your unusually rapid advancement did not come as a surprise as you are such a capable, diligent person, the most valuable asset in any successful business enterprise. I personally wish you and your colleagues every success in the years to come.

Yours sincerely,
Full Name
职务

Dear ×××,

I have just heard of your promotion to the Regional Manager for China. Please accept my warmest congratulations!

Looking back on your amazing business career (事业) so far, I know that your energy and experience are the very qualities that are needed for this position. I wish you every success in managing the affairs of the branch.

With kindest regards,
Yours ,
First Name

(四)求职信(Cover Letter)

求职信通常是你与潜在雇主最早的书面联系,会给人留下重要的第一印象。写求职信时应首先解释为什么要发送此信,比如,你想获得暑期实习的机会或毕业时的固定职位或询问未来就业的可能性。然后具体讲述你是如何了解这个职位或组织的———通过公司传单、网站或是在职朋友介绍等。

同时要展示你的各种背景要素———教育背景,领导能力,工作经验———这些都与你所寻求的职位有关。尽可能地举例说明。还应反映你的态度、个性、动机、热情和沟通技巧。

提及在招聘广告中特别要求的信息,比如可面试日期,最后指出你将如何跟进。在求职信中,求职者经常会说“我很期待你的回信”,不过,最好还是主动跟进,说“我会在未来两周内与你联系,看看你是否需要有关我资历的其他信息”。为了有效,你的求职信应遵循典型商业信函的基本格式,并应解决以下三个问题:

第一段:你为什么写作,即写作目的。

中间段落:你能或你要提供什么。

最后一段:你将如何跟进。

范文

Dear Mr. ××× :

I am interested in the position in your company as a part-time accounting assistant. I feel that my academic background and my work experience qualify me for this position. (写作目的)

I am presently a senior accounting major at ××× Business College. During the past few years,I have taken courses in accounting, taxation, and business law. Last spring, I gained some practical accounting experience by working in the accounting department of a local company. (个人背景)

My résumé is enclosed. If you have any further questions or need more information, please call me at 12345678.

(五)招聘广告(Want Ads)

招聘广告告知读者所需的工作岗位,它应该包含有关如何申请这份工作的信息以及获得这份工作是否需要经验和/或这份工作需要怎样的教育背景。同时,招聘广告可能还会提供有关工资、工作时间和福利的信息。广告越长,费用就越高。因此,招聘广告需要简洁明了。例如:

___man / woman / person for____ work. Ability to___is vital. High degree of competence in____is required. Good working knowledge of____is essential.Understanding of and interest in____is desirable. Candidates should possess such human qualities as___.____experience is needed.

Salary____Hours____Holiday____Benefits____

范文

Local firm seeks mature motivated applicants(申请人) with excellent interpersonal communication to work in professional environment. You may earn ﹩10 / hour plus bonuses for production and attendance. Benefits are available for serious and responsible candidates (候选人)。 Call 12345678 after 12 (noon) for immediate interview.

× × × Company is looking for candidates who are committed to providing extraordinary customer service and able to operate (操作)network printer, facsimile and labeling machines. We offer medical benefits, transportation allowance and business trip allowance to the right candidate.Please email your resume and salary expectations to recruit@ ××× . com for interview.

(六)咨询信(Inquiry Letters)

咨询信在你需要信息、建议、姓名或方向时非常有用。

咨询信的结构:(1)在信的开头,确定需要获得的帮助或信息,或是关于广告产品、服务或计划的信息。(2)你需要告知你是谁,你在做什么,为什么你需要所要求的信息,或是指出引起你询问的来源,例如杂志广告。(3)在信中,以清晰、具体、易读的格式列出所需的问题或信息。

范文

Dear Sir or Madame ,

I have seen your advertisement in this week’s Travel Magazine, and I am interested in your Historic European tours. Please send me your illustrated brochure and full details of prices to the following email address: ××× @ qq. com.

Thank you in advance for your swift response.

Yours ,
Full Name

Dear Sir ,

We learn from our business partner that you are a leading manufacturer of plastic travel goods. We are interested in purchasing a quantity of sleeping bags. Will you please send us your catalogue, with full details of your export prices? We would appreciate any samples that you can let us have.

We look forward to having your early reply.

Yours faithfully,
Full Name
职务

(七)咨询信的回复(Replies to Inquiry)

当你收到咨询信后,请尽快回信,并确保回答了所有问题。你的答复的长度和详细程度取决于信中作者的性质和所提供的信息。即使对方问了一个看似愚蠢或答案显而易见的问题,也要尽可能有礼貌地回答。你可以委婉地指出读者的遗漏或误解之处。

咨询信的第一部分应该简要提及对方来信及询问的内容。第二部分需要简明扼要地给出答复与相关说明。第三部分需要表达善意或对于未来合作的期盼。咨询信回复常用语如下:

Thank you for your letter of 3rd May, inquiring about... 谢谢你 5 月 3 日来信询问……

In reply to your inquiry of 1st February, we have pleasure in enclosing full details of...

关于你方 2 月 1 日的咨询,我们很高兴地随函附上……的全部细节。

With your reference to your inquiry of 1st February, we are pleased to send you our latest catalogue.关于你方 2 月 1 日的咨询,我们很高兴地寄给您最新目录。

Thank you for your letter of 8th March and your interest in our product. We have pleasure in sending you our latest catalogue.感谢你方3 月8 日来函及对我方产品的兴趣。很高兴寄给您我方最新目录。

范文

Dear Mr. ×××,

In reply to your inquiry of 4th October, we are pleased to enclose (随函附上) full details of our 7-day tour to South Africa. If you need any additional information, please do not hesitate to contact us.

We look forward to making reservations for you on the tour of your choice and wish you a pleasant journey.

Yours sincerely,
Full Name
职务
Dear Mr. ×××,

Thank you for your letter of 1st April, inquiring about our range of plastic travel goods. We’re pleased to send you our latest catalogue and export price list. We have dispatched (发送) to you samples of our sleeping bags, which are made of the finest quality plastic. For your information,the minimum order for any article is 200 pieces.

We hope that you will be pleased with our samples, and we look forward to supplying your requirements.

Yours sincerely,
Full Name
职务

(八)介绍信(Introduction Letter)

在介绍信中,作者给出了被介绍人的姓名和背景信息,陈述了他/她与被介绍人的关系,被介绍人的能力和属性,以及被介绍的原因。常用介绍信用语如下:

I would like to introduce to you Mr. X, one of our best sales representatives and the employee of the year. 我想向您介绍X先生,我们最好的销售代表之一,年度最佳员工。

This is to introduce Mr. X, who is visiting... for the purpose of... The bearer of this letter,Mr. X, has been with us for many years. 兹向您介绍X先生,他来……是为了……。这封信的持有者X先生与我们共事多年了。

I am glad to recommend Mr. X to you. 我很高兴向您推荐X先生。

I take pleasure in introducing to you Mr. X. 我很高兴向您介绍X先生。

范文

Dear Mr. ×××,

I am happy to introduce our new sales representative, Mr. × × ×, to you, who will be in charge of serving your account.

Mr. ××× is a graduate of ××× Finance College, majoring in Sales and Marketing. For the last three years he has worked as a salesman for our firm. We are proud to have him to serve on your behalf and are sure he will be able to give you the kind of service you would like to expect from our company.

I am sure you will grow fond of him, and he will repay your trust.

(九)邀请信(Invitation Letter)

邀请信一般分为两种,一种是正式请柬(invitation card),一种是书信形式的邀请信。邀请信在形式上不如请柬正规,但书写时一定要注意将邀请时间(年、月、日、钟点)、地点、场合写清楚,内容要简明、单一,但要具体、清晰。常用邀请信用语如下:

You are invited to attend our company’s annual product exhibition.

我们邀请您参加我们公司的年度产品展示会。

We invite you to join us in celebrating ××× for his 25 years of leadership.

我们邀请您和我们一起共庆××× 25 年来的领导。

It would be a great pleasure to meet you on____(date) at/ in the____(place).

很高兴于(日期)在(地点)与您见面。

___( company ) invites you to an exclusive showing of its latest computing and telecommunications products.

(公司)邀请您参加其最新计算机和电信产品的独家展示会。

Would you be interested in sharing your experience with the members of our association at their monthly dinner meeting?

你有兴趣在每月的晚宴上与我们协会的会员分享你的经验吗?

We are giving a luncheon at____(place) at____(time) on____(date) to introduce ××× .我们将于(日期)(时间)在(地点)举行午餐会,介绍××× 。

The company will host a celebration in honor of × × × ’s retirement at × × ×, on March 27,from 4:00 to 7:00 p. m.

公司将于 3 月 27 日下午 4:00 至 7:00 在×××举办庆祝×××退休的活动。

Refreshments will be served from____p. m. to____p. m.下午___点至___点提供茶点。

The presentation will take place at (place) at (time) on (date).

演示将于(日期)(时间)在(地点)进行。

We are sure you will find the presentation interesting.我们相信你会觉得这次演讲很有趣。

We hope you will be able to attend.我们希望你能参加。

We are all looking forward to hearing your views.我们都期待着听取你的观点。

Just call our office at 12345678 and we will be glad to reserve a place for you.

请致电 12345678,我们很乐意为您预订一个座位。

范文

Dear Mr. ×××,

We take great pleasure in inviting you to attend a reception given in honor of Mr. × × ×, on the occasion of his promotion to the General Manager. The reception will be held at the Grand Hall, on Wednesday, May 22,2021. Our department will be presenting Mr. × × × with a gift at that time.

We are looking forward to seeing you.

(十)假条(A Leave of Absence)

请假条内容要简单明了,只需列出请假事由、请假时间和天数。请假条应开门见山说明请假需求,讲清楚请假的时间,如:As you may have heard, I am getting married on the 16th of May, 2021. It is with this in mind that I am requesting fifteen (15) days leave of absence.

解释请假的缘由,并对由此带来的不便表示歉意,如:My fiancé is able to combine a business trip to Europe with our honeymoon, and I would hate to miss this rare opportunity. I will be back at my desk, with my full attention to the sales department, as always, on the 8th of May,2021.

最后希望对方尽早答复,如:I’m looking forward to your kind answer.

常用请假条用语如下:

Please excuse me for my absence...请原谅我的缺席……

If further information is required, I can be contacted at (school and / or home address)。如果需要更多信息,可以联系我(学校和/或家庭地址)。

Please consider my request at your earliest convenience. 请尽早考虑我的请求。

I would like to request you to grant me three days leave. 我想向您请三天假。

I am unable to attend school from 13-17th of this month due to...

我不能在本月 13 至 17 日上学,因为……

I hope you would grant me leave of absence for those days. 我希望你能允许我那些天请假。

I appreciate your understanding. 谢谢你的理解。

范文

Dear Mr. ×××,

I would like to apply for annual leave from January 26 to February 8.

As you may know, Spring Festival falls on January 31 this year. It is the most important holiday in China and offers the best occasion for family reunion(团圆)。 However, over the past 2 years I have missed the holidays due to my tight work schedule. Now that I have finished my work for this year, I would like to go back to my hometown to visit my parents and help my brother prepare for his wedding on February 1.

I hope I can have two weeks off, which will definitely inspire(激励) me for better work in the new year. I’m looking forward to your kind answer.

Best regards,
Full Name

五、常见称呼与结束语

1.应用文常用的称呼(按亲密程度顺序排列)

To whom it may concern 致相关人士

Dear Sir or Madame 亲爱的先生或女士

Dear Mrs. Anna 亲爱的安娜夫人

Dear Ms. Anna 亲爱的安娜

Dear Anna 亲爱的安娜

My Dear Anna 我亲爱的安娜

Dearest Anna 最亲爱的安娜

My Dearest 我最亲爱的

Darling Anna 亲爱的安娜(夫妻之间的称呼)

My Darling 我亲爱的

My very own darling 我最亲爱的

2.应用文常用的结束语

非正式:

With best wishes  致以最良好的祝愿

All the best 但愿诸事如意

With kind regards 致以亲切的问候

With kindest regards 顺致最亲切的问候

Kind regards 此致亲切的问候

With all good wishes 祝万事顺利

Best regards 顺致敬意

All my love 致以衷心的爱

With undying love 但愿友谊长存

Yours 你的朋友

Yours ever 你的莫逆之交

Ever yours 你的莫逆之交

Yours as ever 永恒的朋友

Love 爱你的

Yours affectionately 你的亲密的

Your devoted friend 你的挚友

正式:

Yours sincerely  你的真诚的朋友

Sincerely yours  你的真诚的朋友

Yours very sincerely 你最忠诚的朋友

3.常用的结束句

Awaiting your good news.

Looking forward to your early reply.

Hoping to hear from you soon.

We await your good news.

I hope to hear from you very soon.

We look forward to your reply at your earliest convenience.

Your early reply will be highly appreciated.

Any other particulars wanted we shall be pleased to send you.

The help you give me is sincerely valued.

I hope everything will be well with you.

Please let us know if you want more information.

I hope you always enjoy yourself.

I wish you every happiness in the coming year.

Please remember me to your family.

With best regards to your family.

All the best.

With love and good wishes. a/xKx6FRP4vUsAAk0HRfKlbmNTe/S+ZpwQMKG4S78+HiPe2bEMtikAyPHriJavxn

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