参考文献

[1]BEYER H, HOLTZBLATT K. Contextual design: defining customer-centered systems[M]. San Francisco: Morgan Kaufmann Publishers, 1998.

[2] CARROL J. Scenario-based design[M]. New York: Wiley, 1995.

[3] HACKOS J, REDISH J. User and task analysis for interface design[M]. New York: Wiley, 1998. 7xz89ze60c6GIv+n9sBkayeuWtH2fb/0rRqpmF7bf+LPr45qOZqjdQKKGJNmoqdT