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参考文献

[1]BEYER H, HOLTZBLATT K. Contextual design: defining customer-centered systems[M]. San Francisco: Morgan Kaufmann Publishers, 1998.

[2] CARROL J. Scenario-based design[M]. New York: Wiley, 1995.

[3] HACKOS J, REDISH J. User and task analysis for interface design[M]. New York: Wiley, 1998. FFrPk/VUu7mliurer8QdyRONouj8etbs/x11JP6edX46OBPSEfSdv927TzARziI/

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