Greeting different people in different kinds of business situations in a proper way will play an important role in establishing positive relationship with your colleagues，your bosses，your business partners and your potential clients．Clear voice，tidy dressing，sincere smile，and respectful gestures will always be the correct choice．However，the most important thing is to know many“when”s，“where”s and “what”s when you face different people at different situations．

Exercises

1．Discuss the following questions．

（1）Have you ever been in some sort of business situation？If so，try to describe it to your classmates．

（2）What are the differences between meeting people in a business situation and meeting them in a common daily situation？

（3）What would people usually say when they greet others in business situations？

（4）What do the“whens”，“wheres” and “what”s mean in the introduction？

2．Add more business situations you can think of．

★ Some expressions used during the first meeting in business situations：

I don’t think we’ve been introduced．Are you．．．？

Sorry to interrupt．Maybe I should come over and introduce myself．

This is．．．He is the replacement for．．．

I am currently working on．．．

Here is my business card．

Let me show you around a little bit andintroduce more of my friends to you．

I hope you like your room．My boss will be picking you up at 6：00 pm for the banquet．

It has really been interesting to talk to you．I hope we will have other opportunities to discuss this matter．

I’ll try to contact you one of these days． bn2VMKUbEeaamboqrN+ELuJpUX2jytaTUtag8tnEjBEyGqt0G9RNDW66FjtWRVoE