Culture and business practices differ from country to country．As you receive a business visitor from abroad， having an understanding of business etiquette is important to your success．This unit will help you understand the procedures involved as well as the etiquette when receiving business visitors．

In this unit， you will hear recordings related to the following topics．

Listening 1：Before the Arrival of a Client

Listening 2：Receiving a Client ＆ Checking in a Hotel

Listening 3：Safe Topics in Small Talks deQYhTZgYxEPfcF+SCD6paoqKip0G6Ml+vfajWo3xS8ZXaul02MSWZwkJK36MdI2