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Unit 14
一句话成交

We can adjust the price

我们可以调整价格

超级业务必备口语

01 It offers more options than the others.

它比其他的提供更多的选择。

02 We need to discuss price.

我们需要谈谈价钱。

The prices are 03 customized.

价格依顾客不同需求而定。

04 What do you mean by that?

您说这话是什么意思?

I am sure you wiII be 05 totaIIy satisfied with us.

我肯定您对我们会感到完全满意。

06 I wiII caII you tomorrow.

我明天会打个电话给您。

业务必用词汇(VocabuIary)

seem to 似乎

customize 个性化设置

discuss 讨论

depend on 取决于

adjust 调整

FederaI Express 联邦快递

绩效业务会话(DiaIog)

W:Yes. I would have to agree it seems to(似乎)offer more options than the others.

(是的。比起其他公司的产品,我必须赞同,你们的产品似乎有更多的功能。)

M:The computer program can also be customized(个性化设置)to meet your needs.

(这套电脑程序还可以依照你们的需求来改。)

W:Well, you just answered a lot of my questions.

(哇,这正是我想问的,您都已经回答了。)

Now, we need to discuss(讨论)price.

(那我们现在来谈价钱吧。)

M:The best part about our system is that its prices are also customized.

(我们这套系统最好的部分,就是连价钱都可以按您的需求来定。)

W:Sounds interesting. What do you mean by that?

(有意思。您这话怎么说?)

M:Depending on(取决于)the amount of systems you purchase,we can adjust(调整)the price.

(看你们买几套,我们的价格还可以做调整。)

W:Excellent. Where do I sign?

(太好了。我应该签在合约的哪里?)

业务句型解说

❶customize是custom的动词。但与“风俗”原意无关,而与名词customer“顾客”有关,意思是“个性化设置,依顾客需求而定”。这是一句买主很爱听的话,所以It can be customized.也要经常挂在嘴边。

❷Sounds interesting.省略主语It,在英文短句中这是常事,因为不是命令句或祈使句,所以sounds要有"s"的音,请注意听MP3,不要说成原形动词sound。

业务应用会话(Practice, Listen&Repeat)

⊙成交后的礼貌对话:

M:I am really glad I had you come in before I purchased from someone else.

(我很高兴在我跟别人买之前,就先叫您来一趟。)

W:Thank you.

(谢谢您。)

I am sure you will be totally satisfied with us.

(我相信您一定会对我们非常满意。)

⊙还需请示主管的说法:

W:You discuss it over with your boss.

(您再跟您的主管讨论一下。)

I'll be happy to come and speak to him myself if needed.

(如果我需要自己亲自跟他谈的话,我很乐意再来一趟。)

M:OK. I will call you tomorrow.

(好吧。我明天再打电话给您。)

⊙对方说要考虑时,怎么回答?

M:I will let you know when I make the decision.

(在我做决定之后,我会通知您。)

W:I appreciated the opportunity to speak with you.

(有这个机会跟您谈,很感激。)

I hope you will be in touch with me shortly.

(我希望您不久就可以和我联系。)

However, if I don't hear from you, I will call you back.

(不过,要是没有您的回音,我会再打电话给您。)

⊙让客户安心等送货:

M:The product will be delivered by FederaI Express(联邦快递)within the next couple of days.

(您的货在明后几天,会用联邦快递帮您送过去。)

I will call you when it's ready.

(货好的时候,我会打电话给您。) qvnW36oS2Itq7FIhlauS3FWKIowMupKKAKtvxZc4gSfTD2PrJhQCuwxENrCARXE+

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