MP3-4
Words & Phrases 好公关必背口头语
01 customer satisfaction
顾客满意程度
02 advertising effectiveness
广告效益
03 right now
马上
04 significant increase
明显增长
05 in terms of
在……方面;根据
06 signing on
签约
07 reputable clients
信誉良好的客户
08 aware
意识到
Key Points 重点
公关用语是越简单明了越好,“有个好消息告诉您”的说法,千万不要直接说成There is a piece of good news for you.直接说A piece of good news for you.就好了,免得对方听你说话像背书一样,一板一眼的,少了一些人情在里面。
Dialogue 高效能公关会话
W:Mr. Smith, a piece of great news for you in case you are not aware yet.
史密斯先生,好消息!也许您还不知道。
United has been voted the Number One PR firm.
“联合”被评为排名第一的公关公司。
We were the top in terms of customer satisfaction and advertising effectiveness for the last four years.
四年来我们在顾客满意度和广告效益方面都是名列第一。
M:Really!Congratulations.
真的!恭喜您。
How many clients do you currently represent?你们现在代表多少家客户?
W:Right now, we are currently handling the accounts of 75 reputable companies.
目前,我们手上有七十五家信誉良好的公司。
Some of our clients include:IBM, Toyota and Bank of America.
我们的顾客包括IBM、丰田汽车和美国银行。
All of them have reported a significant increase in sales since signing on with United.
所有这些公司在和我们签约后销售都有显著增长。
Sentense Structure 成功的公关句型
1.Vote+宾语+宾语补语:We voted clinton president in 1992.“我们在1992年选克林顿为总统。”这种句型里的clinton是vote的宾语,而president是宾语补语。当这种句型变成被动式时,宾语补语的位置不变:clinton was voted president(by us)in 1992.这里的by us可有可无,因为不说也知道是选民投的票。在公关世界里,办活动、选举是常有的事,所以本句型相对变得很重要。
2.be aware of:“知道”的意思。aware之前一定要用be动词。请看下面的例句。
Practice 公关英语应用
问是否听到消息
W:Were you aware of that?
您听说这消息了吗?
M:Yes, I was aware of that.
是的,我听说了。