Part Two

Model Dialogues

Dialogue One

Patient: I ’ m afraid I have to make a complaint .Could you tell me when the doctor is coming?I have been waiting for 2 hours.

病人：我要投诉。你能告诉我医生什么时候来吗？我已经等了两个小时了。

Nurse: I ’ m sorry to hear that. I’m sure the doctor has been held up.I will go and check for you and let you know when he will be coming.I’m sorry you have waited so long.

护士：很抱歉听到这个消息。我确定医生是被什么事耽搁了。我去核实一下然后告诉你他什么时候来，抱歉让你等了那么长时间。

Patient:Thank you.

病人：谢谢。

Dialogue Two

Patient:Do I need to stay in hospital any longer? I ’ m upset with staying here.I’d rather go home.

病人：我还需要继续住院吗？我感到不安，我想回家。

Doctor: I understand your feeling ,but it will be better if you stay for another day.

医生：我理解你的感受，不过在这多待一天康复效果会更好。

Patient: I hate to say this , but I feel I would be better off if I go home now.What do you have to do to me that I have to stay longer?

病人：我不想这样说，但我认为回家我会好得更快。你们将给我做什么以至于我必须再待更长的时间？

Doctor: I hear what you are saying ,but we would prefer that you stay another day so that we are absolutely sure that you are better with no fever.

医生：我明白你的意思。但我们真的希望你能多待一天，以便于我们完全确认你已经好转不再发烧。

Dialogue Three

Nurse:Goodmorning. This is Doctor Grant ’ s office.This is Nurse Wang speaking. What can I do for you?

护士：早上好，这里是Grant医生的办公室。我是王护士，有什么需要帮忙的吗？

Patient:Yes,this is Mrs.Stan.I’d like to make an appointment to see the doctor this week.

病人：我是Stan太太。我想预约本周看病。

Nurse:Well,let’s see.I’m afraid Dr.Grant is fully engaged on Monday and Tuesday.

护士：好的。恐怕 Grant医生本周星期一和星期二都已经约满了。

Patient:How about Thursday?

病人：星期四怎么样？

Nurse:Sorry,but I have to say he is also occupied on Thursday.So,will Wednesday be OK for you,Mrs.Stan?

护士：抱歉，星期四也已经约满了。Stan太太，星期三您方便吗？

Patient:I have to work on Wednesday.By the way,is Dr.Grant available on Saturday?

病人：星期三我得上班。顺便问下,Grant医生星期六有空吗？

Nurse:I’m afraid the office is closed on weekend.

护士：我们周末不上班。

Patient:Well,how about Friday?

病人：那么星期五如何？

Nurse:Friday.Let me check.Oh,good.Dr.Grant will be available on Friday afternoon this week.

护士：让我查一下。太好了,Grant医生本周五下午有空。

Patient:That’s fine.Thank you,I’ll come then.

病人：太好了。谢谢你。到时我会来的。

Useful Structures

1.I’m afraid I have to make a complaint.

我想我要投诉。

2.I’m sorry to hear that.

很抱歉听到这个消息。

3.I’m upset with...

我对……感到不安。

4.I understand your feeling.

我理解你的感受。

5.I hate to say this,but...

我不想这样说，但是……

6.This is Doctor Grant’s office.This is Nurse Wang speaking.

这里是Grant医生的办公室。我是王护士。 p0aLTHlHUdaq+2oF95twUkwQlmG/ASiUPa0IVJi0i4rM61BORH5tMFooGZMRP5Lj