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入境审查完毕之后，就可以按照指示牌到领行李处的大转盘等候你的行李。由于行李出来的顺序是头等舱、商务舱、经济舱，而经济舱又依照你托运时间的先后，所以如果你托运的时间较晚，就需要耐心等待一会了！另外，万一你的行李遗失，要尽快通知地勤人员，办理相关手续。
Jessie: I took British Airways flight AB124 to Greece. Now I can't find my luggage.
我搭乘英国航空飞住希腊的AB124航班，现在我找不到我的行李了。
Ground Service : What is your name?
请问您的名字是？ Jessie: My name is Jessie. The spelling 1 is J-ES-S-I-E.
我叫Jessie，拼法是J-E-S-S-I-E。
Ground Service: How much luggage do you have? Could you describe 2 it?
您的行李有几件，您可以描述一下吗？
Jessie: One of my luggage is an orange valise*, and the other is a black plastic wheeled 3 suit-case** 4 .
一共有两件，其中一件是橙色的旅行袋，另外一件是黑色带轮子
的塑料行李箱。
＊可以换成→ handbag 手提袋 / backpack 5 背包
＊＊ 可以换成→ trunk 6 旅行用大皮箱 / baggage compartment行李箱
Ground Service: What's inside?
里面装有什么东西呢？
Jessie: There are some clothes, shoes, personal items and gifts.
一些衣物、鞋子、随身用品以及礼物。
Ground Service: Please give me your luggage tag 7 , and fill out this form. I will go check it for you right away. Please hold on for a minute.
麻烦给我您的行李牌，然后填一下这张表格，我立刻为您核查，请稍等一会。
Jessie: Could you hurry 8 it up? I have to transfer to another flight. I can't go on the trip* without my luggage.
麻烦你快一点，我还要转机，没有行李的话我没办法继续我的旅行。
＊可以换成→ journey 行程
Ground Service: I'm checking right now... Ah, here it is. Let me look it up on the computer file.
我正在查… …嗯，找到了，让我查阅一下电脑资料。
Jessie: Thank God! I appreciate your help.
谢天谢地！非常感谢你的帮忙。
1 spelling [ˈspelɪŋ] n 拼法；拼写
2 describe [dɪˈskraɪb] v 描述
3 wheeled [wi:ld] adj 有轮子的
4 suitcase [ˈsu:tkeɪs] n （旅行用的）行李箱
5 backpack [ˈbækpæk] n （登山、旅行用的）背包
6 trunk [trʌŋk] n （旅行用的）大皮箱；行李箱；树干
7 tag [tæg] n 牌子；标签
8 hurry [ˈhʌrɪ] v 赶紧（做）；催促
1 Where is the United Airline filght 111 baggage claim 1 ?
请问联合航空111航班的行李提领处在哪里？
2 It was supposed to be collected 2 at the No.8 baggage claim. But it was changed to No.2 baggage claim.
原本应该在8号行李提领处领取，但被改为了2号提领处。
3 One of my bags is missing 3 ! Where should I go and find my luggage?
我的一件行李不见了！我该去哪里找我的行李？
4 Where are the luggage carts 4 ?
行李手推车在哪里？
5 Where is the lost-and-found 5 counter?
失物招领处的柜台在哪里？
6 My baggage is seriously damaged 6 . How are you going to deal 7 with it?
我的行李破损得很严重，请问你们要怎么处理？
7 I demand 8 compensation 9 for my damaged luggage.
我要求赔偿损坏的行李！
8 Do I have to come back and claim it myself?
我得亲自回来领取吗？
9 Will you deliver 10 my lost baggage to my place once you have found it?
你们找到我丢失的行李会立刻把它送到我的住处吗？
10 I don't understand! You will have to give me a reasonable explanation!
我不能理解，你们必须要给我一个合理的解释！
11 Please give me your address and telephone number. We will contact you ASAP11.
请给我您的地址和电话号码，我们会尽快跟您联系的。
12 My baggage seems to be missing!
我的行李好像不见了。
13 Please check to see where my baggage is.
麻烦帮我查看一下我的行李在哪里。
A: I can't believe this! My baggage is seriously damaged! How could they!
真不敢相信，我的行李破损得很严重，航空公司怎么能这样！
B: Cool down!
冷静点！
A: You must demand compensation for your lost luggage. I'll show you how to negotiate 12 with them.
你一定要去要求赔偿丢失的行李，我来教你怎么跟他们协商。
B: I'm all ears.
我洗耳恭听。
A: We've found your luggage, ma'am.
女士，我们找到您的行李了。
B: Thank God!
谢天谢地！
1 claim [kleɪm] n 索取；认领
2 collect [kəˈlekt] v 集合；收集；收藏
3 missing [ˈmɪsɪŋ] adj 找不到的；缺少的
4 cart [kɑ:t] n 手推车
5 lost-and-found [ˈlɒstˈændfˈaʊnd] n 失物招领处
6 damage [ˈdæmɪdʒ] v 损坏；毁坏
7 deal [di:l] v 处理；对待
8 demand [dɪˈmɑ:nd] v 要求；请求；需要
9 compensation [ˌkɒmpenˈseɪʃn] n 补偿；赔偿
10 deliver [dɪˈlɪvə(r)] v 运送
11 ASAP as soon as possible 尽快
12 negotiate [nɪˈgəʊʃɪeɪt] v 谈判；协商