当昔日的职场好友变成顶头上司,多多少少面临尴尬。担心踩到职场地雷?又怕失去真心的朋友?——摆正自己的位置,放平自己的心态,做到良好的沟通,给彼此适应的时间。
测试中可能遇到的词汇和知识:
erstwhile以前的;从前的;往昔的['ɜːstwaɪl]
coze友好的谈心;聊天[koz]
awkwardness尴尬;笨拙['ɔːkwədnəs]
scenario方案;情节;剧本;设想[sɪ'nɑːrɪəʊ]
teasing戏弄['ti:ziŋ]
a good rule of thumb好的做法,好的标准
grumble抱怨;嘟囔['grʌmb(ə)l]
cutting corners投机取巧
fudge胡说;谎话[fʌdʒ]
off the record非正式的;非官方的
grace period(行动、责任等的)宽限期
阅读马上开始,建议您计算一下阅读整篇文章所用的时间,对照下方的参考值就可以评估出您的英文阅读水平。
The good news: you have been promoted. The bad news: you are managing your peers, including people you would describe as friends. So how do you manage those with whom you shared personal confidences?
Liana Davey, psychologist and founder of 3 coze, an executive team consultancy, recommends having a “reset conversation” with team members, along the following lines: “I will never consider not being your friend, but as a manager I have to set our relationship. How do we make it work?” By posing a positive question it leaves no room for the relationship to fail.
The awkwardness of this scenario, she believes, puts empathetic people off applying for promotions, whereas “it wouldn't even cross the mind of a driven person willing to steamroller over their former peers”.
Robert Sutton, professor of management science and engineering at Stanford University, as well as author of Good Boss, Bad Boss, warns that a bit of teasing from your team is inevitable, although if it goes on for longer than a couple of weeks you are in trouble.
The first few months should be spent listening to your colleagues, advises Katy Tynan, management expert and author of Survive Your Promotion.
“Unfortunately many new managers don't get proper training, so they think they need to assert their authority and boss people around on day one.” They spend more time trying to tell people what to do, and not enough time listening and learning.
A good rule of thumb, Ms Tynan says, is to spend the first 30 to 60 days in learning mode. Meet the people on your team, work on getting a solid understanding of the skills and motivations of team members, rather than their attributes as a friend.
There needs to be a bit of social distancing between yourself and your former peers, advises Prof Sutton. The friendship can survive and it might make you a better and more empathetic manager because you care about their wellbeing. But you need to be clear-headed about the possibility of calling out team members over a problem or, even worse, firing them.
It works both ways: as a former peer, you are more likely to get blame and grumbling directed at you, he says.
What if you know your friends are cutting corners? You have to make a judgment on how it affects their performance, says Prof Sutton. You have to call people out on the big things, rather than the small fudges.
Ms Tynan advises having an “off the record” conversation with the friend to let them know that, as their peer, that behaviour was not your concern — but now you are the boss, you are going to have to deal with it.
Give them a grace period to clean up their act, but let them know that if they keep up that type of activity, you will have to deal with it on the record. If they do not fix their behaviour, you must act.
However, she adds, make sure you are also recognising as much (or more) the good things people are doing, and not just focusing on the negative.
请根据你所读到的文章内容,完成以下自测题目:
A.have enough time to listen and learn
B.assert their authority
C.boss people
D.tell people what to do
答案 (1)
A.10 to 15 days
B.15 to 40 days
C.30 to 60 days
D.35 to 60 days
答案 (2)
A.social distance
B.fire peers
C.clear-headed
D.care about peers' wellbeing
答案 (3)
A.call people out on the big things
B.rebuke the subordinate when having mistakes
C.give a grace period to clean up
D.not focuse on the negative
答案 (4)
(1) 答案:A.have enough time to listen and learn解释:通常新上任的经理在没受到过良好培训的情况下,很容易错误的在上任第一天去指挥员工,展示他们的职能。
(2) 答案:C.30 to 60 days解释:经验告诉我们,在刚上任的前三十至六十天左右,是最好的学习时机。
(3) 答案:B.fire peers解释:当你新上任时,应该做到与前同事保持适当的社交关系,要能够顾虑到下属的想法以及保持清醒的头脑从而考虑犯错下属的去留。
(4) 答案:B.rebuke the subordinate when having mistakes解释:新上任的经理应该要在员工犯了一些大的错误时再去职责,不能一味的关注小的事情。要给他们足够的宽限期,不能只是在乎员工的负面表现,也要及时提倡员工做事的积极一面。