You are booking a flight seat to Los Angles , butit is fully booked up .
A:Good morning.What can I do for you?
B:Yes,I’d like to make a reservation to Los Angles next week.
A:OK.When do you want to fly?
B:Monday,September 16.
A:On Monday we have Flight 4802 at 9:30 and 4612 at 13:20.Just a moment please.Let me check whether there are seats available.I’m sorry we are all booked up for Flight 4802 on that day.Shall I book you a seat on Flight 4612?
B:I prefer to take the morning flight.Any alternatives?
A:The next available flight is 4424,leaves at 9:00 Tuesday morning September 17.Shall I book you a seat?
B:Er… It is a direct flight,isn’t it?
A:Yes,it is.
B:All right.
A:You want to go first class or coach?
B:I prefer first class,what’s the fare?
A:One way is $ 176.
B:OK.I will take the 9:00 flight on Tuesday.
A:A seat on Flight 4424 to Los Angles 9:00 Tuesday morning.Is it all right,Sir?
B:Right.Can you also put me on the waiting list for 4802?
A:Certainly.May I have your name and telephone number?
B:My name is Loris Anna.You can reach me at 928-227-58.
A:I will notify you if there is a cancellation.
B:Thank you very much.Bye!
A:My pleasure.Bye!
Suppose you want to book a ticket to Yokohama , Japan , with Dragon Air Airlines . Simulate the conversation with your partner .
The secretariat of International Toys Exhibition is helping delegates to reserve hotel rooms .
A:Good morning,Secretariat of the International Toys Exhibition,Doris speaking.How may I help you?
B:This is Jason Brown from the USA.I’m a delegate and wonder if you can help me to book the hotel.
A:Sure.There are two hotels nearby:one is Four Seasons,five-star,and the other is Holiday Inn,three-star.
B:How much is the room rate?
A:For a twin,Four Seasons charges US$185 per night,and Holiday Inn,US$100.Which one would you prefer?
B:Holiday Inn will do.
A:Sure.For which date,please?
B:I’d like to check in on Nov.30th,and check out on Dec.3rd.
A:From Nov.30th to Dec.3rd for three days.
B:Yes.
A:Let me repeat your reservation:a twin room for Mr.Jason Brown in Holiday Inn,from Nov.30th to Dec.3rd for three days.Is that right?
B:Yes,exactly.
Suppose you want to booka hotelroom , youare calling the reservation center . Please make a dialogue with your partner .
You need to change your room reservation . You are calling the reservation center .
A:Good morning,Beijing Hotel.Room Reservation,can I help you?
B:This is John Smith calling from New York.I have to change the date of the reservation.
A:How and in whose name has the reservation been made?
B:By telephone and in my name.
A:Please wait a moment.
B:OK.
A:Thanks for waiting.You have booked 3 double rooms from July 4th to 6th,correct?
B:Right,but the meeting has been postponed until 25th to 30th of July.Do you think it’s possible for us to change the reservation?
A:Let me check the reservation list.I’m really sorry,we have no double rooms vacant on those days.We have just 10 single rooms available.
B:It doesn’t matter.I’d like to book 6 single rooms.
A:Thank you.I’ve changed the reservation.
B:Thank you all the same.
Suppose you want to cancel the reservation . Please make a dialogue with your partner .