零售的重心正在从经营“货”转向经营“人”,怎么使消费者在线化、数字化?如何有效运营消费者? y+SHk5NAsLj2D9WcLwn2E8Hh1aAnjoL2YVDMKBWfmFQvtHFZ3Ua0esqGHYVx0NJK