零售的重心正在从经营“货”转向经营“人”,怎么使消费者在线化、数字化?如何有效运营消费者? Pm9nrP3FkW52gEcAPfFamIb6+owH2qe+WSuyBfO71jU1scmM1v7gKPgl1OT5OHy5