下载掌阅APP，畅读海量书库
立即打开
The Business Centers in high level star-rate hotels provide comprehensive office facilities and services,including PC rental(个人电脑出租),broadband service(宽带服务),fax,photocopying,conference services,professional secretarial services(专业秘书服务),international communication facilities(国际通讯设备),booking tickets etc.
Passenger train,express train,motor train,high speed rail,round-trip ticket,one-way ticket,arrival time,lower(middle,upper)birth,hard seat,soft seat,business class,second class,economy class,television,computer,video recorder,sound recorder,projector,microphone,speaker,white board,Internet,simultaneous interpretation system,small-sized,middle-sized,large-sized,conference room,meeting hall,multifunctional hall,exhibition center,banquet hall,waiting room,decoration,ornamentation,banquet hall,typing,photocopy,fax,scan
A—Clerk B—Guest
A:Good morning,Mr.Clayton.Is there anything I can do for you?
B:Yes.I'd like to ask you to send an express mail for me.
A:What is it?
B:It's a document of my company.
A:What way of delivery do you prefer?
B:What ways do you have?
A:There are two ways,express delivery and ordinary.
B:Express delivery,please.
A:The charge is 12 yuan for your express mail.
B:No problem.
A:Could you please fill in this express mail application form?May I have your telephone number?
B:139-7954-1824.
A:What's your room number,please?
B:3206.
A:Show me your room card,please?
B:Here you are.
A:Thank you.This is your bill.Do you pay now or add it to your room charge?
B:Add it to my room charge.
A:Alright.I would notify the express mail service to fetch it immediately.
B:Thank you.Good bye.
A:Good bye.Have a nice stay.
A———职员 B———客人
A:早上好，克莱顿先生。有什么可以帮忙的吗？
B:是的。我想请你帮我寄一个快件。
A:是什么物品呢？
B:是我公司的一份文档。
A:您喜欢哪种寄件方式？
B:你们有哪些？
A:有两种方式，特快和普通。
B:请用特快吧。
A:特快的费用是12元。
B:没问题。
A:能请您填写这份快件申请表吗？请提供一下您的电话号码，好吗？
B:139-7954-1824。
A:请问您的房号是？
B:3206。
A:请出示您的房卡好吗？
B:给你。
A:谢谢您！这是您的账单。您付现金还是记到您的房费？
B:记到房费吧。
A:好的。我马上通知特快专递来取件。
B:谢谢你！再见。
A:再见。祝您住店愉快。
business center商务中心
express快速
document文件
company公司
delivery投递
prefer更喜欢
ordinary普通的
charge费用
application申请
bill账单
cash现金
fetch去取
C—Clerk G—Guest
C:Good morning,sir.Can I help you?
G:I'm going to have a congress tomorrow.I'd like to book some facilities and personnel for it.
C:No problem,sir.Here is the rate list.
G:Thank you.
C:My pleasure.Tomorrow,that's June 12th,isn't it?
G:Yes,I need an auditorium for 40 people,a projector and a video-camera.
C:40 people…I suggest you to rent a small auditorium;that'll be enough.
G:Good idea.I also need an interpreter and two messengers.
C:I see.Could you please sign here?And fill in your telephone number,please.
G:OK.
C:Thank you,sir.Everything will be ready at 9:00 a.m.tomorrow.Could you come and check it?
G:Sure.Thanks.
C:You're welcome,sir.We look forward to serving you.
C—职员 G—客人
C:早上好，先生。需要帮忙吗？
G:明天我有个会议。我想预订一些设施和工作人员。
C:没问题，先生。这是价目表。
G:谢谢你。
C:不客气。明天，也就是6月12日，对吗？
G:是的。我需要一个40人的礼堂、一个投影仪和一个摄像机。
C:40人……我建议您租一间小礼堂就行了。
G:好主意。我还需要一个口译员和两个信息员。
C:我明白了。您在这里签个名好吗？还有，请留下您的电话号码。
G:好的。
C:谢谢您，先生。明天上午9点，一切都会准备就绪。您能来检查一下吗？
G:当然。谢谢。
C:不客气，先生。我们期待着为您服务。
clerk办事员
congress国会，会议
facility设施
personnel人员
rate list价目表
auditorium礼堂
projector投影仪
suggest建议
video-camera摄像机
rent租用
interpreter口译员
messenger信息员
look forward to期盼
C—Clerk G—Guest
C:Good morning,Mr.Cornell.Is there anything I can do for you?
G:I want to rent a notebook computer.
C:For how long?
G:One night only.I will send it back tomorrow morning.
C:There are several brands of computers in the center,such as Lenovo,HP,IBM and Toshiba.What brand do you prefer?
G:IBM.
C:Please fill in this form.This is the hotel management regulation related to facilities rented out.Please read the details careful.
G:What about the charges?
C:The charge is$10 per hour.You need to pay 2 000 yuan as a deposit in advance.
G:OK.
C:Could you please show me your room card?
G:Sure.How about the configuration of the computer?
C:It is a new one.The configuration is good and the random access memory is large enough.
G:Does the Internet run fast enough in my room?
C:All rooms in our hotel are equipped with broadband connection.The Internet runs very fast.
G:Wonderful.I'm a person of impatience.I feel anxious when the net speed is slow.
C:So am I.If you type something in the computer,please don't forget to keep a
copy,because our technician will format the hard disk after it is returned.
G:You're so kind.See you.
C:Bye.Have a nice day.
C———职员 G———客人
C:早上好，康奈尔先生。有什么我可以帮忙的吗？
G:我想租一台笔记本电脑。
C:租多长时间？
G:只要一个晚上。明天早上我会归还。
C:商务中心有几个品牌的电脑，如联想、惠普、IBM和东芝。您喜欢什么牌子的？
G:IBM。
C:请填写这张表格。这是酒店设施出租物品管理相关规定。请仔细阅读。
G:租金是多少呢？
C:每小时10元。您需要预付2 000元作为押金。
G:好的。
C:请您出示一下房卡好吗？
G:当然。电脑的配置怎么样？
C:这是一台新的机子。配置好，随机存取内存足够大。
G:我的房间网络速度够快吗？
C:我们宾馆所有房间都配备了宽带。网速非常快。
G:太棒了。我是一个急性子。如果网速慢，我会焦虑。
C:我也是。如果您在电脑里输入信息，请别忘了保留备份，因为我们的技术人员将在电脑归还后格式化硬盘。
G:您真好。回头见。
C:再见。祝您住店愉快。
notebook computer笔记本电脑
brand品牌
fill in填写
management管理
regulation规定
related to与……有关的
detail细节
deposit押金
in advance预先
configuration配置
random access memory内存
be equipped with配备
broadband宽带
impatience不耐烦
anxious焦急的
type打字
technician技术员
format格式化
hard disk硬盘
C—Clerk G—Guest
C:Good morning,Mr.Bellamy.How can I help you?
G:I would like to have these materials typed.Can you help me?
C:Sure.When do you need it?
G:Before this evening.Is that OK?
C:Yes.Do you have any special requirements,such as the size of paper,font or margin?
G:Oh,yes.Please use A4 paper.Times New Roman for the title and Arial for the text.
C:And the size of the font?
G:The title should be 14 and the text 11.
C:Very well,sir.Shall I send it to your room after I finish typing?
G:Eh,no.Send it to the café.I'll be there after dinner.By the way,how do you charge?
C:It's 6 yuan per page.
G:That's not cheap.Alright,I'll leave it to you.
C:One more thing,Mr.Bellamy.Shall I staple the documents by then?
G:Yes,please.It's very considerate of you.
C———职员 G———客人
C:贝拉米先生，早上好。您需要帮忙吗？
G:我想找人打出这些材料。你能帮我吗？
C:当然可以。您什么时候需要？
G:今晚之前。可以吗？
C:可以的。您有什么特殊要求，比如纸张的大小，字体或者页边距？
G:哦，有的。请使用A4纸。标题用Times New Roman字体，正文用Arial。
C:字体的大小呢？
G:标题应该是14号，正文11号。
C:很好，先生。我打完字后需要送到您的房间吗？
G:嗯，没有。把它送到咖啡馆。晚饭后，我会在那里。顺便问一下，你们怎么收费？
C:每页6元。
G:这有点贵。好吧，我把它交给你办理。
C:还有一件事，贝拉米先生。届时需要我装订文档吗？
G:要的，麻烦你了。你真是服务周到。
material材料
requirement必要的条件
font字体
margin页边的空白
title标题
café咖啡馆
one more thing还有一件事staple把……订起来
considerate考虑周到的
I.Complete the sentences。 （补全句子）
1.Excuse me,Sir,here is______area.
对不起先生，这里是非抽烟区。
2.Would you like some______？
请问您要喝点水吗？
3.How many______would you like?
您需要复印多少份？
4.Would you like to make it a little______？
要不要我（把颜色）调浅一些？
5.Here is your______file.
这是您的原件。
6.I'll leave the original file here.Please call me when the copy is______。
我把原件先放在这里，等复印好了就打电话通知我吧。
7.Would you like me to______these for you?
我为您装订好这些好吗？
8.Shall I staple them on the left side or at the______？
我是装订在左侧还是上边呢？
9.Shall I______this to fit A4 paper?
我是不是把它放大到适合A4的纸张呢？
10.Shall I copy these on both______of the paper?
我进行双面复印好吗？
11.The paper is______。
卡纸了。
12.It is out of______。
没墨了。
13.Your original is not very clear.I can't______the copy will be good.
您的原件不太清晰，我不能保证复印件的效果很好。
14.I'd like to send a______。
我想要发份传真。
15.It's 10 yuan per minute for a fax to Beijing,including/excluding charge.
发传真到北京是每分钟10元，包括/不包括服务费。
16.The______charge is 15 Yuan.
最低收费是15元。
17.Please write down the area______and the number.
请写下区号和对方的号码。
18.The paper is too______。It may jam the machine.
这张纸太厚，可能会卡纸的。
19.Shall I make a______of this,and then send the copy?
我复印一份，然后将复印件传真过去好吗？
20.We have______a fax for you should we send it to your room or collect it by yourself?
我们收到给您的一份传真。我们把它送上您的房间还是您自己下来取？
21.What______and size would you like?
您想要什么字体，多大号的？
22.Could you______it?
您检查一下好吗？
23.How______does it take for a letter to go to America from Beijing?
信从北京到美国要多久？
24.Would you want the Image______？
请问您要扫描吗？
25.What format would you like to______？
请问您要想以什么格式储存扫描的文件呢？
26.How would you like to pay?Charge to your room or by______？
请问您的付款方式是什么？转房帐还是付现金呢？
27.May I have your______card please?
我可以看一下您的邀请卡吗？
28.Here is the______of 8 Yuan for you.
这是找您的8元钱。
29.Please check the______scan before you place information on the memory stick or disk.
您使用U盘或磁盘时，请先执行扫描病毒后再使用。
II.Make a dialogue according to the following situation。 （创作情景对话）
客人B来到商务中心发传真。服务员D告诉客人收费标准。然后服务员按照发传真的程序将传真文件正文朝下，放入纸槽内，拨国家代号或者地区区号，传真号码，听到对方传真信号后，按启动键。请根据以上情景，创作一篇不少于100个单词的英文对话。