Part 1

1.Hello,may I come in to see the manager?

A.Yes,please.

B.Here it is.

C.Mind your step.

D.Have a nice day.

2.How many foreign languages can Ms.Brown speak?

A.Not really.

B.Just so-so.

C.America.

D.Six.

Part 2

W:Can I help you,sir?

M:Yes,I'd like a T-shirt. J4wOlF18IfPXUokHnoTKG3ceVaTb5rmsWR6PXvCuROuwSeH/vk6ILbGuP9/yGkJy