Reading 1

Technology companies usually focus their employee benefits around making people stay in the office longer,ping-pong tables,game rooms,on-site training rooms,some even offer laundry services.We,ABC Company,don't do any of these.

Instead,we focus on benefits that get people out of the office as much as possible.We designed our benefits system to reflect that.Here are some of the benefits we offer to get people away from the computer.

Vacations:For the last three years in a row,we've worked with a professional travel agent to prepare different travel packages that employees could pick from as a holiday gift.Everything is paid for and included.Specific,pre-arranged trips—whether for a family to go to Disneyland or a couple to tour Spain—have helped make sure people actually take their vacations.

4-day Summer Weeks:From May through October,everyone who's been with the company for more than a year gets to work just four days in a week.This started out as“Friday's off”,but roles like customer support and operations need to cover all hours.

To come up with the best ideas,you need a fresh mind.These travel and time-off benefits help everyone stay sharp.

1.The usual focus of employee benefits offered by technology companies is to______.

A.keep employees to stay longer in the office

B.encourage employees to work overtime

C.help employees to participate in exercise

D.ensure employees to work energetically

2.The purpose of the benefits system of ABC Company is to______.

A.encourage its employees to work overtime

B.get its employees out of the office

C.develop its unique marketing strategies

D.increase its overseas market share

3.ABC Company pays for everything in the travel packages in order to______.

A.make sure its employees take their vacations

B.build up business relations with a travel agent

C.encourage its employees to travel on business

D.help the development of tourism in the area

4.Who can enjoy the 4-day Summer Weeks in the company?_____

A.Employees of 18 years old and above.

B.Customer support employees.

C.The newly-employed staff.

D.Employees working over a year.

5.By saying“stay sharp”in the last paragraph,the writer means“be______”.

A.more careful

B.open-minded

C.quick-minded

D.healthier

Reading 2

Conditions for Submitting Refund Requests

1.All products claimed to be not as described must match the items sold by the seller.

2.Refund request should be submitted during the protection period.

3.Buyers should provide enough evidence to prove that the products received are not as good as described.

4.If you submit a refund request before the order is completed and then mark that order as complete—you cannot submit another refund request for another 15 days,even it has a Longer Protection guarantee.If,however,the reason for your refund request is“I didn't receive anything”and the result is“payment released to the seller”,you still can submit refund request within the 15 days if the product is not as described.

Returning Shipping Fee

1.If the seller accepts returns,and the buyer also wants to return their purchase,simply follow the seller's sets of Returns on who will pay the return shipping fee.If the seller will pay the fee,communicate with the seller in advance about the payment method and the logistics service.

2.If a seller sets no return necessary or a buyer wants to keep the product,simply agree on the refund amount directly and ignore the return shipping fee.

1.According to the Conditions given in the passage,the buyer's refund request must be made______.

A.during one year of purchase

B.before the payment is made

C.before the order is completed

D.during the protection period

2.To make a refund request,the buyer should______.

A.prove the product is not as good as described

B.tell the seller about the refund request in advance

C.deliver the purchase package to the store

D.Send the product to the seller in good condition

3.According to the section of Return Shipping Fee,the buyer and the seller can communicate with each other about______.

A.the payment method

B.the insurance cost

C.the discount rate

D.the product quality

4.If a buyer wants to keep the return product,he/she simply______.

A.pays part of the shipping fee

B.ignores the return shipping fee

C.agrees on a reduced return amount

D.pays the logistics service

5.The passage is mainly about_____.

A.the quality control management

B.the importance of customers services

C.the return policy of a purchase

D.the different payment methods IIKjcblLQFZ3gOyduzUYqb2HlvGi2HuKfAop0pDlw5Qi0x03HAyBmIP2wpCAeOEz