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五 研究创新点

本书以创新团队管理效率在评价视角、评价理论和评价方法的创新需求为导向,提出了一套用于团队微观效率评价的系统思路和方法,创新点主要体现在以下三个方面。

1.提出三种形式的创新团队管理效率内涵,具有评价视角创新性

首先,面向层式型创新团队的角色结构、技能结构和任务结构三维度的效率作用关联,提出三种结构效率内涵即角色结构效率、技能结构效率和任务结构效率三种类型,为明晰结构效率影响要素间的复杂作用机理奠定基础;其次,面向工作组型创新团队中团队合作者间的交互支撑、共同创造与平行推进三种工作状态,提出三种关系效率内涵即交叉关系效率、汇聚关系效率和平行关系效率三种类型,并给出相应于三种效率的螺旋任务、串联任务和并联任务的管理启示;最后,面向网络型创新团队中资源融合、团队发展与信任演变三维度影响下网络型创新团队资源融合效应的趋势,提出三种融合效率内涵即放大型融合效率、稳定型融合效率和削减型融合效率,为更好地辨识网络型创新团队融合效率动态性、复杂性,更加系统地评价融合效率提供清晰的框架思路。基于以上探索,本书研究具有较强的研究视角创新性。

2.分别关注三类团队效率涌现过程及特征给出相应的效率解析框架,具有评价理论和解析维度创新性

首先,在层式型创新团队中结合团队效率评价、能力管理的相关进展及其存在的结构化辨识和评价问题,将层式结构分为角色结构、技能结构和任务结构三个维度,引入有助于辨识和整合结构不同维度的团队能力视角,能够有效刻画层式型创新团队管理效率评价的结构化投入产出参数;其次,在工作组型创新团队中结合团队面临的任务、角色及其交互状态的互依性,提炼出公民组织行为管理有效性、协作沟通有效性与资源处置有效性三个解析维度,引入能够泛化关联行为的组织公民行为视角,可以有效刻画工作组型创新团队管理效率评价的多性状微观投入产出参数;最后,在网络型创新团队中结合资源观视角及其相关效应,转换信息不对称产生的信任问题、团队不同时期的信任类型和团队所需资源的差异性,将这三者创新性地纳入一个整体框架作为融合效率的三个维度,能够有效刻画网络型创新团队管理效率评价的动态化投入产出参数。基于以上探索,本书研究具有较强的评价理论创新性。

3.结合三类团队的效率内涵解析情景及其效率涌现特征分别构建了相应的效率评价模型,具有评价方法的组合应用创新性

首先,为探索层式型创新团队结构效率的整体评价机制,引入能够有效辨析复杂网络化作用关系的DEMATEL方法,可以在融入决策者主观偏好的基础上,辨析团队结构效率指标间的复杂影响关系,并以此作为DEA/AR方法赋予输入输出指标权重的依据,进而得出更具过程差异性实践解读价值的结论;其次,为系统性、结构性和包容性的评价工作组型团队的关系效率多性状微观投入产出参数,引入能够有效应对复杂情境下要素关联辨别与影响幅度测定的ANP方法,依据得到的团队关系效率要素权重分布选取DEA输入输出的指标,进而得出更具“绩效评测”导向价值的结论;最后,为实现对网络型创新团队融合效率动态性的评价,引入能够整合多元评价信息的多属性群体决策方法,将通过专家一致度判定的评价信息集结为DEA方法的输入输出数据,提出了能够对远期管理效率做出合理性评价的方法,并通过案例应用检验了方法的有效性及可行性。基于以上探索,本书研究具有较强的方法组合应用创新性。


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