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开业之初我一点经验也没有。当顾客走进我的店里，我该怎样招呼他呢？怎样做才能让顾客愉快地购买我的商品，并且成为店里的回头客呢？
Part 1 基础词汇
Hello[he'ləʊ]n.您好，喂（表示问候，惊奇或唤起注意时的用语）
welcome['welkəm]n.欢迎 v.欢迎 adj.受欢迎的
good[gʊd]adj.好的；优良的；愉快的
morning['mɔːnɪŋ]n.早晨；黎明；初期
afternoon[ɑːftə'nuːn]n.午后，下午
help[help]n.帮助 v.帮助；招待
what[wɒt]pron.什么；多么；多少 adj.什么；多么；何等
how[haʊ]n.方法；方式 adv.如何；多少；多么
nice[naɪs]adj.美好的；细微的；和蔼的
shop[ʃɒp]n.商店；店铺 v.购物；买东西
look[luk]v.看；期待；注意；面向
look for 寻找
enjoy[ɪn'dʒɒɪ]v.欣赏，享受；喜爱；使过得快活
serve[sɜːv]v.招待，供应；为……服务
wait[weɪt]v.等候；等待
around[ə'raʊnd]adv.大约；到处；在附近 prep.四处；在……周围
Part 2 实用金句
1 Hi, Good morning.上午好
2 Good afternoon.下午好
3 Welcome to……欢迎来到……
4 What can I do for you?我能为您做点什么吗？
5 May I help you?有什么可以帮助您的吗？
6 Can I be of some help?有什么可以帮助您的吗？
7 You'd like to find some……?您想买什么呢？
8 Are you looking for……?请问您是在寻找……吗？
9 Thank you for shopping at……感谢您来……购物。
10 Thank you for coming.感谢您的到来。
11 Have a nice shopping.祝您购物愉快。
12 Can I help you?我能帮你吗？（需要些什么？）
13 Do you find anything you like?你找到你喜欢的吗？
14 Are you being helped?/Are you being served?你需要帮忙吗？
15 Is there anybody waiting on you?有人招呼你吗？
16 I'm just looking around.我只是随便看看。
Part 3 经典对话
对话一
Salesman：Good morning, madam. Is there anything I can do for you？
Customer：Yes. I'd like to see one of those dresses.
Salesman：You mean this one?It's the latest fashion.
Customer：What is this dress made of？
Salesman：It's made of silk. It's perfect, isn't？
Customer：May I try it on？
Salesman：Certainly. What size do you wear？
Customer：NO. 5.
Salesman：Here you are. The dressing rooms are over there.（A few minutes later）
Salesman：How does it fit？
Customer：It's perfect. I'll take it.How much is it？
Salesman：698 yuan.
Customer：OK. Here is the money.
Salesman：Thanks. We look forward to your next visit.
售货员：早上好，太太。我能问您做点什么吗？
顾客：是的。我想看看这件礼服。
售货员：您是说这一件吗？这是最新款。
顾客：这件礼服是什么材料做的？
售货员：这是丝绸做的。很漂亮，不是吗？
顾客：我可以试穿一下吗？
售货员：当然。您穿什么型号的？
顾客：5号。
售货员：给您。试衣间在那边。
（几分钟后）
售货员：合身吗？
顾客：正合身。我买了，多少钱？售货员：698元。
顾客：好的。给你钱。
售货员：谢谢。欢迎下次再来。
对话二
S：Good afternoon, madam.Anything I can do for you？
C：Good afternoon, will you show me some silk fabrics, please？
S：Yes, madam. We have many kinds of silk fabrics.There are Suzhou brocade and gauze.
C：Do you have natural silk fabrics？
S：Certainly, madam. We have brocade of natural silk and figured pattern of silk.Which do you prefer, madam？
C：I want brocade. Will you please let me have a look at the best you have？
S：Yes. madam.Which color do you want to have, dark or light?C：I like light colors.
S：Here is the light one. It's orange.Will this do？
C：Oh, it seems a bit too loud. Would you show me something else？
S：Yes, what about this color？
C：This one is fine. No wonder Chinese silk is famous all over the world.
S：Well, China is the cradle of silk fabrics.
C：OK, please give me two meters, if l'm not wrong that's equal to six Chinese chi. Am I right？
S：Yes, madam, you are very good at figures.
C：Thank you. Er, I wonder if the silk piece's color will come off.S：As a matter of fact, all the materials here are fadeless.
S：下午好，夫人，有什么可以效劳的吗？
C：下午好，我想看看这里的绸缎，好吗？
S：好的，夫人。我们这里有各种绸缎。都是苏州的锦缎和绫纱……
C：是天然的丝织品吗？
S：那当然，夫人。我们这里有天然丝的浮花锦缎和有图案的绸缎。您要哪一种？
C：我要浮花锦缎，能让我看看你们这里最好的吗？
S：行，您要哪种颜色，深色的还是浅色的？
C：我喜欢柔和的颜色。
S：这种怎么样？橙黄色的？
C：嗯，这个看起来有点花哨，还有别的吗？
S：有，这种怎么样？
C：这个挺好，难怪说中国丝绸驰名世界呢。
S：对，中国是丝绸的发源地。
C：我要两米吧，如果我没弄错的话，也就说六尺对不对？
S：没错，夫人，您对数字很敏感。
C：谢谢，嗯，我想这种绸缎应该不会褪色吧。
S：不瞒您说，我们这里的丝绸都不褪色。
Part 1 基础词汇
which[wɪtʃ]pron.哪/那一个；哪/那一些 adj.哪一个；哪一些
size[saɪz]n.大小；尺寸
colour['kʌlə]n.颜色；风格；气色，面色；外貌
kind[kaɪnd]n.种类；性质
warm[wɔːm]adj.温暖的；热情的
jacket['dʒækɪt]n.短上衣，夹克
suit[suːt]v.适合；使适应；合适；相称
bright[braɪt]adj.明亮的，鲜明的；愉快的 adv.明亮地；欢快地
style[staɪl]n.风格；时尚；类型；字
handsome['hæns（ə）m]adj.英俊的；健美而端庄潇洒的，帅气的
try[trai]n.尝试；努力；试验 v.试图，努力；试验try on 试穿
pack[pæk]n.包装；包裹 v.包装；压紧；捆扎；挑选；塞满
smart[smɑːt]adj.聪明的；潇洒的；时髦的
pattern['pæt（ə）n]n.模式；款式；图案；样品，类型
pretty['prɪtɪ]adj.漂亮的；可爱的；优美的
sleeve[sliːv]n.袖子，[服装]袖套 v.给……装袖子
long[lɒŋ]adj.长的；过长的
short[ʃɔːt]adj.短的；不足的；矮的
expensive[ɪk'spensɪv]adj.昂贵的
less[les]adj.较少的；较小的 adv.较少地；较小地；更小地
Part 2 实用金句
1.Which shirt（pen……）do you like?你想买哪一种衬衫（笔……）？
2.What size（color, kind……）do you want?你想买哪种型号（颜色，种类……）？
2.Do you like this size（color, kind……）?你喜欢这种型号（颜色，种类……）吗？
3.Is this（Are these）all right?这个（这些）可以吗？
4.What about these（those）?这些（那些）怎么样？
5.What else would you like?你还想要点什么？
6.What about the green one?那件绿色的怎么样？
7.The coat is nice and warm.这件衣服很暖和。
8.The trousers are in fashion now.这种裤子现在正流行。
9.How do you like this pattern?你觉得这种款式怎么样？
10.How about the color?这颜色怎么样？
Part 3 经典对话
对话一
A：Dear sir, what can I do for you？
B：I'd like to buy a jacket.
A：Okay, this way, please. How about this one？
B：I think the color doesn't suit me, it looks so bright. I don't like it.
A：How about the black one over there？
B：The style looks great, but maybe it is too small. Let me try it on.Woo, it is too small.Do you have a larger one like this.
A：Sorry, this is the last one. How about the jacket over there？
B：It looks nice. Let me try it on.
A：You look so handsome. The jacket suits you.
B：How much is it？
A：800 RMB and we can give you 10%off，and that is 720RMB.
B：Okay, this is the money and please pack it for me.
A：Okay and thanks for your coming. Bye.
B：Bye.
A：先生，我能帮你什么吗？
B：我需要买一件夹克。
A：好的，请这边走，这件怎样？
B：我想这件不适合我吧，颜色太鲜艳了，我不喜欢。
A：那边那件黑色的怎么样？
B：样式看起来还不错，但是可能小了点。让我试试看，哦，太小了，这种款式的还有其他的吗？
A：很抱歉，这是最后一件了，要不你看下那边那件夹克吧。
B：看起来蛮好的，我试试。
A：你穿上它显得更帅气了。
B：这件多少钱？
A：800元，不过可以给你优惠10%，也就是说720元就可以了。
B：好的，给你钱，请帮我包起来。
A：好的，谢谢你的光临，再见。
B：再见。
对话二
Clerk：May I help you, ma'am？
Anna：Yes, thank you. I'd like to buy a blouse.
Clerk：What color are you looking for？
Anna：I need something to go with a brown skirt.
Clerk：Here's a pretty green one.
Anna：But it has long sleeves. I'd like a short-sleeved blouse with a high neck, if you have one.
Clerk：We have this one in yellow. What size do you wear？
Anna：Thirty-four. Do you have that one in my size？
Clerk：Yes, here it is.
Anna：How much is it？
Clerk：It costs 16 pounds.
Anna：Oh. That's too expensive for me.Do you have anything like it for less？
Clerk：I'm afraid not.
Anna：Well, I think I'll look around some more. But I may come back for this one.Thank you.
Clerk：You are welcome.
售货员：我可以帮助您吗，女士？
安娜：是的，谢谢。我想买一件上衣。
售货员：您想要什么颜色的？
安娜：我想要搭配我的棕色裙子。
售货员：这件绿色的如何？
安娜：袖子太长了。我想要一件高领短袖上衣，您这里有吗？
售货员：有黄色的。您穿什么号的？
安娜：34号。有我的号吗？
售货员：有的。这件给您。
安娜：这件多少钱？
售货员：16英镑。
安娜：哦，这对我来说太贵了。您这里有便宜点的相同款吗？
售货员：恐怕是没有了。
安娜：好吧。那我再去其他地方看看，不过我有可能再回来买这件。谢谢。
售货员：不客气。
Part 1 基础词汇
fit[fɪt]adj.合适的；恰当的
try on 试穿
size[saɪz]n.大小；尺寸
care for 喜欢
lovely['lʌvlɪ]adj.可爱的；令人愉快的；爱恋的；秀丽的，优美的
dress[dres]n.连衣裙；女装
smart[smɑːt]adj.潇洒的；时髦的
coat[kəʊt]n.外套
small[smɔːl]adj.少的，小的
large[lɑːdʒ]adj.大的
over there 那边
lose[luːz]v.失去；丢失
weight[weɪt]n.重量
put on 穿上
fitting room 试衣间
match[mætʃ]v.比赛；使相配；敌得过，比得上；相配
seem[siːm]v.似乎；像是
Part 2 实用金句
1.It's in fashion now.Would you like to try it?现在正流行。您要不要试一下？
2.Could you try it on, please?How is it?请试穿看看好吗？如何？
3.I like this one.May I try it on?我喜欢这一种。我能试穿吗？
4.May I try this on?我能试试这件吗？
5.Where is the fitting room?试衣间在哪里？
6.I don't think this one will fit me.我觉得这件衣服不合身。
7.It's not my size/It won't fit me.大小不合适。
8.Your clothes don't match.你的衣服不太搭。
9.I like this style, but I don't like the color.我喜欢这个式样，但是不喜欢这颜色。
10.This is your size.It's a lovely dress.这是您要的尺寸，这件衣服很漂亮。
11.It seems to fit well.好像蛮合身的。
12.Can I have a size larger?可以给我一个大一点儿的吗？
13.How about this blue one?这个蓝色的怎样？
Part 3 经典对话
对话一
Saleswoman：What can I do for you？
Tom：Do you have any blue shirts？
Saleswoman：Yes. What's your size？
Tom：I'm not familiar with the American size.
Saleswoman：All right. Let me see.I think you'd wear a size 8.This shirt is the size 8.
Tom：It's pretty.May I try it on？
Saleswoman：Sure. The fitting room is over there.
Tom：Thank you.
售货员：我可以为您效劳吗？
汤姆：你们有没有蓝色的衬衫？
售货员：有的。你的尺寸是多少？
汤姆：我不熟悉美国人的尺寸。
售货员：好的，我想想看。我认为你应该穿8 号的，这件是8 号的。
汤姆：真漂亮。我可以试穿吗？
售货员：当然。试衣间就在那里。
汤姆：谢谢。
对话二
Salesgirl：May I help you？
Customer：Yes, please. I wanna buy a coat for myself.
Salesgirl：The coats are over there. This way, please.
Customer：The black coat looks good. Can I try it on？
Salesgirl：OK.
Customer：Oh, it is too small for me！Do you have a larger one？
Salesgirl：I'm sorry we don't have any. It is the largest size of this kind of coats for women.
Customer：Ah, too bad！I think I must lose some weight so that I can put on the coat.
售货员：我能帮你吗？
客户：是的。我想给自己买件外套。
售货员：外套在那儿呢。这边请。
客户：那件黑色外套看起来不错。我能试穿一下吗？
售货员：好的。
客户：噢，这对我来说太小了。你们还有更大的吗？
售货员：很抱歉，没有。这是这种女式外套中的最大型号了。
客户：噢，真糟糕！我想为了穿上这件外套，我必须减肥了。
Part 1 基础词汇
V-neck['viːnek]n.V型领
pendant['pend（ə）nt]n.下垂物，垂饰
casual['kæʒjʊəl]n.便装 adj.随便的；非正式的
elegance['elɪg（ə）ns]n.典雅；高雅
principal['prɪnsəp（ə）l]adj.主要的；主调，主题风格
spirit['spɪrɪt]n.精神；心灵
pants[pæn（t）s]n.裤子
windbreaker['wɪnd,brekɚ]n.防风牌夹克衫；风衣
show[ʃəʊ]v.显示；说明；演出；展出
assortment[ə'sɔːtm（ə）nt]n.分类；混合物
range[reɪn（d）ʒ]n.范围；幅度
advice[əd'vaɪs]n.建议；忠告
plain[pleɪn]adj.平的；简单的；朴素的
date[deɪt]n.日期
can[kæn]n.罐 aux.能，可以
milk[mɪlk]n.牛奶
powder['paʊdə]n.粉；粉末
assured[ə'ʃʊəd]adj.确定的；自信的
fame[feɪm]n.名声，名望
introduction[,ɪntrə'dʌkʃ（ə）n]n.介绍；说明书
Part 2 实用金句
1.The yellow shirt with a V-neck looks pretty.这件V领的黄色衬衫看起来很漂亮。
2.That's a beautiful pendant.It looks perfect on you.那是个漂亮的垂饰。你戴上真好看。
3.That dress looks lovely on you.裙子穿在你身上很漂亮。
4.Casual elegance is the principal spirit of this season.精致休闲是这一季的主格调。
5.The pants match your jacket very well.这条裤子配你的夹克正合适。
6.This windbreaker is perfect for spring.这件防风衣很适合春天穿。
7.This shirt can match your pants.这件衬衣能配你的裤子。
8.This leather jacket suits you well.It goes very well with your jeans.这件皮夹克很适合你，和你的牛仔裤很相配。
9.We have a large assortment of them.Here they are.我们有很多种呢。它们都在这儿呢。
10.This one may give you every satisfaction.It's just in fashion now.这件肯定让您满意。现在正流行呢。
11.We have many kinds of different purpose.I wonder whom you're buying for?我们有很多针对不同目的和群体的种类。我想知道您为谁买呢？
12.You may rest assured.It sells well all over China and enjoys a good fame.您大可放心。它在全中国卖的都很好并且大受好评。
Part 3 经典对话
对话一
A：Good morning, madam. Could I help you？
B：Yes, could you show me some jackets？
A：Sure. We have a large assortment of them.Here they are.
A：Yes. You do have a large range.
B：Yes, here are some examples. What sort of jackets are you looking for？
A：I'm not sure. Could you give me some advice？
B：How do you like this design？
A：Oh, I think it looks too plain. Besides, it is too big.
B：Is this one all right？
A：I think it's out of date.
B：OK. This one may give you every satisfaction.It’s just in fashion now.
A：Yeah. It's the very thing I want to buy.Can I try it on？
B：Of course. The fitting room is over there.
（A moment later.）
A：Oh. It fits you like a glove.
B：Yes, I like it very much. How much？
A：It's 368 dollars.
B：OK. I'll take it.And here is the money.
A：Thanks. Welcome back again.
A：早上好，太太。您需要帮忙吗？
B：是的，你能拿几件夹克给我看吗？
A：当然。我们有很多类夹克呢。他们都在这儿呢。
A：是的，你们有很大的选择范围。
B：是的，这儿是一些样品。您在找哪一类夹克呢？
A：我不确定。你能给我提供些建议吗？
B：这款怎么样？
A：哦，我认为它看上去太土了。另外，这个型号也太大了。
B：这款怎么样？
A：我想这款早就过时了。
B：好的，这件肯定让您满意。现在正流行呢。
A：是。这正是我想买的。我可以试穿一下吗？
B：当然。试衣间在那边。
（一会儿后。）
A：这衣服真是太合您的身了。
B：是的，我也很喜欢他。多少钱？
A：368美元。
B：好，我买了，给你钱。
A：谢谢。欢迎再来。
对话二
A：Good morning, sir. Can I help you？
B：I'd like to buy some milk powder. What would you recommend？
A：We have many kinds for different purpose and people.I wonder whom you’re buying for？
B：My son, he is only six months old.
A：I see, sir. We have the very thing you want.How about this kind?It's very good for little babies.
B：Is it?Let me see.
A：You may rest assured. It sells well all over China and enjoys a good fame.
B：May I have a look at the introductions？
A：Certainly. Here you are.
B：Yes, it looks like a good kind of milk powder for little babies.I’ll take two cans.
A：Well. Here you are.Shall I wrap them for you？
B：Just put them in a plastic bag.And how much are they？
A：They are 328 yuan.
B：OK. Here is the money.
A：Thanks. Good bye.
A：先生，早上好，您想买什么？
B：我想买一些奶粉，你推荐哪一种？
A：我们有很多针对不同目的群体的种类。我想知道您为谁买呢？
B：我儿子，他才6个月大。
A：我明白了，先生。我们有您正想要的。这种怎么样？他对婴儿很好的。
B：是吗？让我看看。
A：您大可放心。它在全中国卖的都很好并且赢得了一个好的名声。
B：我可以看一下它的说明书吗？
A：当然。给您。
B：是的，它看上去是一种很适合婴儿的奶粉。我要两罐。
A：好的。给您。要不要为包装一下？
B：直接放塑料袋子里就好。多少钱？
A：328元。
B：好，给你钱。
A：谢谢。再见。
Part 1 基础词汇
sheer[ʃɪə]adj.绝对的；透明的
robbery['rɒb（ə）rɪ]n.抢劫，盗窃；抢掠
dollar['dɒlə]n.美元
offer['ɒfə]v.提供；出价
special['speʃ（ə）l]adj.特别的；专门的
discount['dɪskaʊnt]n.折扣；贴现率
percent[pə'sent]n.百分比，百分率
split['splɪt]v.劈开；离开；分解
difference['dɪf（ə）r（ə）ns]n.差异；不同；争执
pound[paʊnd]n.英镑；
vendor['vendə]n.卖主；小贩
bargain['bɑːgən]v.讨价还价；议价
charge[tʃɑːdʒ]v.要价
foreigner['fɒrɪnə]n.外地人，外国人
quite[kwaɪt]adv.很；相当；完全
general['dʒenərəl]adj.一般的，普通的；综合的；大体的
price[praɪs]n.价格；价值
regret[rɪ'gret]n.遗憾；抱歉 v.后悔；惋惜；抱歉
maintain[meɪn'teɪn]v.维持
original[ə'rɪdʒɪn（ə）l]adj.原始的；最初的
moderately['mɒd（ə）rətlɪ]adv.适度地；中庸地；有节制地
target['tɑːgɪt]n.目标；靶子
utmost['ʌtməʊst]n.极限；最大可能 adj.极度的；最远的
reduce[rɪ'djuːs]v.减少；降低
level['lev（ə）l]n.水平；标准
reasonable['riːz（ə）nəb（ə）l]adj.合理的，公道的
superior[suː'pɪərɪə]adj.上等的；优秀的，出众的
Part 2 实用金句
1.Can you come down a bit?你能不能便宜点？
2.I'm sure you can do better than that.我相信你可以卖得更公道点。
3.Sheer robbery！太贵！
4.It's a real bargain.真便宜。
5.1000 dollars.You can't be wrong on that.1000 美元，这个价钱您不会吃亏的。
6.We will offer you a special discount of five percent.我们给你打九五折吧。
7.Well then, how about splitting the difference?那好吧，各让一半怎么样？
8.Can you sell it for 3 pounds?3 英镑你卖吗？
9.That's the best we can do.我们不能再让了。
10.You won't get a better buy than this one.你再买不到比这个更便宜的了。
11.What's your general price range?那你要的价位是多少呢？
12.The best I can do is to give you a discount of 10%.我最多能给你打九折。
13.We regret we have to maintain our original price.很遗憾我们不得不保持原价。
14.We've already cut the price very fine.我们已将价格减至最低限度了。
15.This new product is moderately priced.这款新产品的定价适度、合理。
16.Would you please tell me your target price?您能否告诉我您的目标价格是多少？
17.The utmost（best）we can do is to reduce the price by 2%.我们最多能减价百分之二。
18.We cannot take anything off the price.我们不能再减价了。
19.We've already cut down our prices to cost level.我们已经将价格降到成本费的水平了。
20.The price is reasonable because the quality is superior.这价格是合情合理的，因为质量极好。
Part 3 经典对话
对话一
Customer：Hello, I'd like to check out that coat.
Clerk：Here you are.
Customer：Not bad. How much is it？
Clerk：600 hundred yuan. No bargaining.
Customer：Come on. I know you often charge foreigners much more than Chinese.A friend of mine bought this coat for 200 yuan.
Clerk：He must have showed you another coat.
Customer：If so, I will go and find the one he was telling me about.
Clerk：All right, I can give you a discount. I'll give it to you for 200.
Customer：That's quite the discount.
顾客：您好，麻烦看看那件上衣。
店员：给您。
顾客：不错。多少钱？
店员：一口价，6百。
顾客：得了。我知道你们一见外国人就要高价。我一个朋友也买了这件衣服，才花了二百。
店员：他的肯定不是这件。
顾客：那我还是去找他的那件吧。
店员：好吧，给你打个折，就二百卖给你吧。
顾客：这个价格倒合理。
对话二
Salesman：May I help you？
Customer：Yes, please. I want to buy a coat for myself.
Salesman：The coats are over there. This way, please.
Customer：The black coat looks good. Can I try it on？
Salesman：OK.
Customer：Oh, It is too small for me！Do you have a larger one？
Salesman：Of course, here you are.
Customer：How much is this coat？
Salesman：It is 200 yuan and is famous foreign brand！
Customer：I can't buy with your price.
Salesman：Well, make me an offer.
Customer：The highest I would be willing to buy is ￥100.
Salesman：The lowest I would be willing to sell is 150.
Customer：It's still too much.Can’t you make it any cheaper than that？
Salesman：Sorry, this is our lowest price. We can't go any lower.
Customer：Are you sure？
Salesman：Yes, I'm sure. You won't get it cheaper anywhere in this city.
Customer：OK. Can I pay by card？
Salesman：Cash or card is fine.
Customer：I'll pay cash.
Salesman：Here is your receipt.
Customer：Thank you very much.
Salesman：You're welcome. Please come again.
销售员：我能帮你吗？
顾客：是的。我想给自己买件外套。
销售员：外套在那儿呢。这边请。
顾客：那件黑色外套看起来不错。我能试穿一下吗？
销售员：好的。
顾客：噢，这对我来说太小了。你们还有更大的吗？
销售员：当然，给你。
顾客：多少钱？
销售员：要200元，这是外国货，进口的！
顾客：这种价钱我不能买。
销售员：这样吧，您出个价。
顾客：我最高可出100元。
销售员：我最低能接受的是150元。
顾客：价格还是太贵了，就不能多降点吗？
销售员：抱歉。这是我们的最低价，不能再让步了。
顾客：你确定？
销售员：是的，在这个城市里，您找不到卖得更便宜的了。
顾客：好吧，我能刷卡吗？
销售员：刷卡付现都可以。
顾客：我刷卡。
销售员：给您收据。
顾客：非常感谢。
销售员：不用谢，请再次光临。
Part 1 基础词汇
promotion[prə'məʊʃn]n.提升，[劳经]晋升；推销，促销
match[mætʃ]v.使比赛；使相配；敌得过，比得上；相配
latest['leɪtɪst]n.最新的事物 adj.最新的，最近的
fashion['fæʃ（ə）n]n.时尚；时装；样式；时髦人物
specifically[spɪ'sɪfɪkəlɪ]adv.特别地；明确地
design[dɪ'zaɪn]n.设计；图案 v.设计；计划；构思
wrinkle['rɪŋk（ə）l]n.皱纹 v.起皱
cell phone['selfəun]手机
domestic[də'mestɪk]n.国货 adj.国内的；家庭的
brand[brænd]n.商标，牌子
product['prɒdʌkt]n.产品
hesitate['hezɪteɪt]v.踌躇，犹豫
recommend[rekə'mend]v.推荐，介绍；劝告
style[staɪl]n.风格；时尚；类型
attractive[ə'træktɪv]adj.吸引人的；有魅力的；引人注目的
quality['kwɒlɪtɪ]n.质量
reliable[rɪ'laɪəb（ə）l]adj.可靠的；可信赖的
Part 2 实用句型
1.There is a promotion going on for 10%off.九折促销。
2.This shirt matches your skirt well.这件衬衫和你的裙子很配。
3.As many repairs as you need, free of charge.随时免费维修。
4.Best choice and best discounts.最佳选择，最大优惠。
5.We have two new styles.I think they must be suitable for you.我们这有两款新款，我想会适合你。
6.I recommend you the elegant one.我推荐你端庄这款。
7.This is the one I will not hesitate to recommend.Its color and style is so attractive and also the quality is really reliable.这款是我毫不犹豫要推荐的。它的颜色、款式很吸引人，而且质量也很可靠。
8.What about this one?It's a lovely dress.Short skirts are in fashion now.Would you like to try it?这件怎么样？这件很好看。短裙现在很流行。你想穿上试试吗？
9.It seems to fit you very well.这件衣服很适合你。
10.This is our latest design.这是最新款的。
11.We just launched a new collection designed specifically for fine lines and wrinkles.Would you like to take a look?我们新推出了一款专门针对熟龄肌肤的产品。您要看看吗？
12.It's the latest fashion.这是最新的款式。
Part 3 经典对话
对话一
clerk：Excuse me, what can I do for you？
customer：I want to buy a shirt. What do you recommend？
clerk：Follow me. We have two new styles.I think they must be suitable for you.
customer：Let me have a try.
clerk：（ten minutes later）These two styles are very fashionable, which one do you like better？
customer：One is elegant, the other is cute. I don't know how to choose.
clerk：If as an office lady, I recommend you the elegant one.
customer：Yes, considering on this point, I think it's just what I had in mind.
clerk：OK, I will pack it for you.
customer：Thank you.
店员：请问，有什么我可以帮您的吗？
顾客：我想买件衬衫，有推荐的吗？
店员：跟我来，我们这有两款新款，我想会适合你。
顾客：我试试。
店员：（十分钟后）这两款都很时尚，哪款你更喜欢呢？
顾客：一款比较端庄，一款比较可爱，我不知道怎么选。
店员：如果作为职业女性，我推荐你端庄这款。
顾客：考虑到这点，我想这正是我想要的。
店员：好的，我帮你包起来。
顾客：谢谢。
对话二
Salesperson：What can I do for you, Ma'am？
Shirley：I want to buy a cell phone for my daughter.
Salesperson：How old is she？
Shirley：She is 17. It's for her birthday.
Salesperson：We have a new-fashioned cell phone, especially designed for young girls. It's iPhone 5.
Shirley：Thanks, but I want to have a look at the Domestic brand products.
Salesperson：Sure. This is the one I will not hesitate to recom-mend.Its color and style is so attractive and also the quality is really reliable.
Shirley：Sounds perfect. I'll take the pink one.Can you pack it for me？
Salesperson：Sure. By the way, here are some free adornments.Would you like one？
Shirley：Why not?The Sweetheart pendant matches the cell phone well. I'll take this one.
Salesperson：Have a seat over there. I'll pack it up for you right away.
Shirley：Thanks.
售货员：女士，有什么能效劳的吗？
雪莉：我想给我的女儿买一部手机。
售货员：她多大了？
雪莉：她17岁了。这是为她的生日买的。
售货员：我们有一款专门为年轻女孩设计的新款手机，是苹果5。
雪莉：谢谢，但是我想看看国产品牌的产品。
售货员：好的。这款是我毫不犹豫要推荐的。它的颜色、款式很吸引人而且质量也很可靠。
雪莉：听起来很不错。我要一款粉红色的。你能为我包装一下吗？
售货员：当然可以。顺便说一下，这些是免费的挂件，你想选一个吗？
雪莉：为什么不呢？这个爱心挂件很配手机，我就要这个了。
售货员：请在那边坐一会儿。我马上为您包装。
雪莉：谢谢。