在决定员工绩效的因素中，有94%以上是他们自己所不能决定的。

Among the factors that determine the performance of the staff, there are more than 94% of them can not be determined by themselves.

——爱德华·戴明（Edward Deming） +CGh40ATXIQ+yrMgaHA5OZWiTw50et0WcBRN2OxaiG1gUoh4ZTgAwG2sX4TDfBn8