Part B　Check-in办理酒店入住手续

Tourists need to check in and pay the deposit at the front office when they get to the hotel.In fact，the service of receptionists greatly influences the impression that the hotel gives to the tourists.Receptionists'good mastery and proficient application of foreign languages are extremely important to international hotels.It is helpful for recep-tionists to check in smoothly and get to know tourists'needs and then offer necessary help.

Dialogue At the front office
对话在前厅

Mr.James comes to thefront office ofBright Harbor View Hotel andhe will stayherefor3nights.

（R：receptionist　J：James）

R：Good morning，sir.What can I do for you？

J：Good morning.I'd like to check in now.

R：Yes，sir.Have you made a reservation？

J：Yes，I have.I booked a single room through a travel agency last week.

R：May I have your name，please？

J：James.J-A-M-E-S.Mike James.

R：Thank you，Mr.James.Would you please wait a moment？I'll check on our computer.（a moment later）Sorry to have kept you waiting，Mr.James.You booked a single room for 3nights.Is that right？

J：Yes，exactly.

R：Mr.James，would you fill in this registration form？

J：Sure.Is that OK？

R：Yes，it is right.Thank you，Mr.James.Here is your room key.Your room number is 1606a non-smoking room.

J：Oh，thank you.

R：My pleasure.Mr.James，please take the lift to the 16th floor and turn right.Would you like the porter to help you with your luggage？

J：Yes，please.

R：I'll call the porter for you.By the way，breakfast is served from 7a.m.to 9a.m.and check-out time is before 12at noon on the day ofdeparture.Enjoy your stay here and let us know ifyou need any help.

J：Thank you.Couldyou bring my luggage down to the lobby at 11a.m.on my day ofdeparture？

R：Sure，sir.How many pieces ofluggage do you have？

J：Three.I have three pieces in all.

R：Could you please place your luggage at your room door by 11a.m.？The bellman will go to pick them up.

J：OK.

R：Is there anything else I can do for you？

J：No.Thank you very much.

R：You are welcome.I hope you will enjoy your stay here，Mr.James.

J：Thank you.See you later.

R：Bye.

参考译文

詹姆斯先生来到Bright Harbor View酒店，他将在这里住上三个晚上。

（R：接待员　J：詹姆斯）

R：早上好，先生。请问有什么可以帮到您的?

J：早上好。我想办理入住手续。

R：好的，先生。请问您有预订吗?

J：是的。我上周通过一个旅行社订了一间单人房。

R：可以告诉我您的名字吗?

J：詹姆斯。J-A-M-E-S。麦克·詹姆斯。

R：谢谢，詹姆斯先生。请稍等，我查一下电脑。（过了一会儿）抱歉，让您久等了，詹姆斯先生。您预订了3个晚上的单人间，对吗?

J：是的。

R：詹姆斯先生，能填一下入住登记卡吗?

J：当然。好了吗?

R：可以了。谢谢您，詹姆斯先生。这是您的房间钥匙。您的房间号是一1606，是间无烟房。

J：哦，谢谢。

R：不用谢。詹姆斯先生，请乘坐电梯到16楼，然后往右转。您需要行李员帮您拿行李吗?

J：是的，谢谢。

R：我马上帮您叫行李员。对了，早餐的供应时间是7点至9点。另外，请在离店当天的中午12点之前办理离店手续。祝您入住愉快，如果您有什么需要，请告诉我们。

J：谢谢。能在离店那天上午11点帮我把行李拿到大堂吗?

R：当然了，先生。您有多少件行李呢?

J：总共有三件行李。

R：您能在上午11点前把行李放在房间门口吗?行李员会过去拿的。

J：好的。

R：还有什么可以帮您的吗?

J：没有了。非常感谢。

R：不客气。希望您住得开心，詹姆斯先生。

J：谢谢。再见。

R：再见。 Fp6L5mVKB7UhJt29Aa/xg3wcYk2ph+cp1yh2koDmoxvyShDPImI4v8+LLBeZgccy