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排行
我的书架
1-24章
共24章
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Title Page
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Copyright
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In Memoriam
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Foreword
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Introduction: The Rise and Fall of Corporate Heroes
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Part I
Chapter 1: Design: From the Worm’s-Eye View to the Bird’s-Ey
Chapter 2: Measure for Measure: Getting Process Metrics Righ
Chapter 3: Taking Ownership: Creating a New Role for a Proce
Chapter 4: Performers and Infrastructure: Getting End-to-End
Chapter 5: Leadership and Culture: Creating Change and Makin
Chapter 6: Governance and Expertise: Keeping Process on Cour
Part II
Chapter 7: Pulling It All Together
Chapter 8: Tetra Pak: A Business Transformed
Chapter 9: Gamesa: Creating a Company-wide Process Culture
Chapter 10: Four Aces: Coming Up Short
Chapter 11: Hattaway Inc.: The Band-Aid
Chapter 12: Acme Specialties: The Best-Laid Plans
Part III
Chapter 13: Modeling Process Maturity: Your Guide Through th
The Process and Enterprise Maturity Model (PEMM)
Acknowledgments
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