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排行
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1-26章
共26章
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版权信息
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前言
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序
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Chapter 1 Interview Criteria
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Unit 1.1 Appearance
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Unit 1.2 Oral Communication
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Unit 1.3 Personality
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Unit 1.4 Competence
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Chapter 2 Self-introduction
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Chapter 3 Categorized Questions & Analysis
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Unit 3.1 Categorized Questions
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Unit 3.2 Interviewers' Motives to Ask a Question
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Unit 3.3 The Principle of an Answer
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Unit 3.4 Analysis of Questions Raised in Different Interview
Chapter 4 Categories of Common Errors &Improper Behaviors in
Unit 4.1 Common Errors
Unit 4.2 Improper Behaviors
Chapter 5 Introduction to Different Departments in the Hotel
Unit 5.1 Departments in the Hotel
Unit 5.2 Skills and Abilities for Hotel
Unit 5.3 Duties of Different Positions in the Hotel
Unit 5.4 Sequence of Service for Banquet
Appendix A Useful Vocabulary in Interviews
Appendix B A Brief Introduction to Worldwide Renowned Hotel
Appendix C Listening Script
Appendix D 部分章节翻译
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